Housekeeping Supervisor

We're looking for an experienced and motivated Housekeeping Supervisor to join our team in Ras Al-Khaimah, United Arab Emirates. In this key role, you will lead and inspire our dedicated housekeeping team while maintaining exceptional standards of cleanliness, presentation, and service excellence across all guest and operational areas.

You'll play a vital role in upholding our organization's reputation for quality hospitality while fostering a positive, inclusive, and supportive environment where team members can thrive and perform at their best.

Conduct daily briefings and team meetings to communicate priorities, standards, and operational expectations in a clear and transparent manner

Supervise and coordinate housekeeping operations across guest rooms, public areas, and all hotel facilities while ensuring compliance with organizational standards

Inspect guest rooms and public areas regularly to maintain exceptional cleanliness, presentation, and quality standards

Manage daily task allocation, team workflows, and roster requirements to support efficient and effective operations

Monitor team performance, attendance, and conduct while providing constructive feedback, guidance, and support for continuous improvement and professional growth

Support the onboarding, induction, and training of new team members, ensuring they understand expectations and procedures

Ensure strict compliance with health, safety, fire, and emergency procedures, actively promoting a safe and secure workplace environment

Identify and resolve operational challenges with a proactive, solutions-focused approach and decisive action

Monitor stock levels, equipment, and supplies while supporting effective cost management and resource optimization

Maintain professional grooming and hygiene standards, representing our organization's values and service expectations

Build and nurture a collaborative team culture that encourages engagement, teamwork, accountability, and professional development

Collaborate effectively with all hotel departments to deliver exceptional guest experiences and support overall organizational goals

**Required Skills and Competencies:**

Strong organizational and time management skills with the ability to prioritize multiple tasks effectively

Excellent verbal and written communication skills with a professional and approachable manner

Proven leadership and team management experience with the ability to motivate and develop staff

Ability to work independently with minimal supervision while maintaining consistently high standards

Detail-oriented mindset with a commitment to quality and excellence

Problem-solving and decision-making abilities with a solutions-focused approach

Customer-focused attitude with a commitment to delivering exceptional service

Flexibility and adaptability to changing priorities and operational needs

Physical capability to perform the duties of the role

**Required Experience:**

Previous experience in a similar supervisory role within a hospitality environment

Demonstrated experience in housekeeping operations management

Proven track record of maintaining high cleanliness and presentation standards

Experience working in a luxury hotel or high-end hospitality setting is highly desirable

**Preferred Skills and Tools:**

Opera PMS (Property Management System) experience is highly desirable

Knowledge of health, safety, fire, and emergency procedures

Familiarity with cleaning standards, protocols, and best practices

**Education and Certifications:**

High school diploma or equivalent; additional hospitality training or certifications are a plus