Medical Virtual Assistant

Job Title: Medical Virtual Assistant Type: Full-Time Work Hours: 8:00 AM - 5:00 PM EST, Monday - Sunday Please note that while the schedule is for Monday through Sunday, the actual specific time / days you will be scheduled to work may vary. Salary: $5 - $6 per hour Workplace: Remote Preferred Location: Philippines

About the Company : We provide comprehensive care and all in one telehealth service Key Responsibilities:

Medical Receptionist : Manage patient interactions, coordinate appointments, and handle patient inquiries.

Patient Records Management : Oversee and maintain patient records with accuracy and confidentiality.

Medical Administration : Provide administrative support, including document preparation and organization, and manage communications (email and text).

Billing & Coding: Process claims, verify insurance, and code medical records accurately.

Provider Support : Assist healthcare professionals and coordinate with them for patient care.

Telehealth Management: Oversee telehealth platforms and manage virtual care.

Qualifications

Language Skills : Excellent English speaking skills; bilingual is a plus.

Technical Proficiency: Skilled in MS Office, Google Suite, and adaptable to evolving EMR systems (OrthoLive Proprietary EMR).

Experience: At least 1 year of extensive background in medical or healthcare environments.

Experience processing claims, insurance verification and coding of medical records.

Attributes: Energetic, positive attitude, proactive, detail-oriented, and capable of handling a fast-paced environment.

Virtual Presence: Must participate in virtual video conference rooms (e.g., Zoom or Google Meet)

Requirements Basic Requirements

Must speak and write English clearly and professionally.

Must have relevant work experience.

Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory).

Must be available to attend video meetings with camera on when required.

Technical Requirements

Computer: Reliable laptop or desktop computer.

Internet: Stable high-speed internet connection (minimum 25 Mbps).

Audio: Noise-canceling headset.

Video: Working webcam for virtual meetings.

Workspace: Quiet and professional work environment.

Benefits

Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.

Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.

HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.

Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.

Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.

Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.

Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.

Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits. Originally posted on Himalayas