Administrative Assistant

About the Role

TIMBERTEK is a Dubai-based wood flooring company specializing in solid wood flooring installation, restoration, maintenance, sanding, and polishing for premium residential and hospitality projects.

We are looking for a proactive and detail-oriented Admin assistant to support our day-to-day operations, coordinate projects, and ensure smooth communication between clients, suppliers, and the internal team.

Key Responsibilities

Oversee daily administrative tasks, including documentation, filing, and record management.

Coordinate schedules between the sales team, site team, and clients for installations, maintenance, and restoration projects.

Prepare quotations, invoices, and maintain payment records.

Maintain project documentation, service records, and job files.

Monitor inventory of flooring materials, finishing products, and tools, and coordinate replenishment with suppliers.

Assist the site team with scheduling, site access arrangements, and client follow-ups.

Respond to client enquiries via phone, email, and WhatsApp, and arrange site visits and quotation requests.

Maintain supplier and client databases, contracts, and related documentation.

Support general office administration, including attendance records and procurement of office and site supplies.

Prepare basic reports on project progress, service requests, and ongoing jobs.

Requirements

Prior experience in the renovation or maintenance industry is essential.

Bachelor's degree or diploma in Business Administration or a related field, or equivalent practical experience.

Minimum 2 years of experience in administration or office coordination, preferably within fit-out, interiors, flooring, maintenance, construction, or contracting.

Strong organizational skills with the ability to manage multiple tasks and coordinate with clients, suppliers, and site teams.

Proficient in Microsoft Office and comfortable learning CRM, scheduling software, and AI tools to improve workflow.

Process-oriented with strong organizational and problem-solving skills.

Detail-oriented with a high level of accuracy.

Strong written English and communication skills.

Work Arrangement

This role is currently work-from-home. Depending on business requirements and performance, it may transition to a remote, hybrid, or onsite position in the future.

Why Join Us?

Join a collaborative and fast-paced team where your attention to detail, organizational skills, and ideas for improving processes will be valued and encouraged.

Job Type: Full-time

Work Location: Remote

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