Management and Program Analyst

WHAT YOU'LL BE DOING DAY TO DAY As a Management and Program Analyst, you will: Identify, analyze, and recommend solutions to problems found in work processes and procedures. Conduct studies or parts of studies involving work processes and administrative procedures.

Gather and organize narrative and statistical information using established methods, techniques, and precedents, such as questionnaires, interviews, review of computer data, and comparison of past and present records. Use qualitative and quantitative techniques to analyze, evaluate, and improve internal administrative operations.

Participate in project assignments, conduct research, reconcile conflicting data, develop evaluations, and recommend strategies. Ensure managerial guidelines and administrative procedures reflect efficient and effective use of time and resources; support compliance with agency and organizational policies.

Provide developmental level support in management and program analysis; participate in meetings, assist with HR activities, updates SOPs, and coordinate information. Identify risks, support internal controls, gather documentation, and implement governance practices.

Provide support to senior analysts, conduct analyses, prepare recommendations, support meetings, and document processes. Provide management and program analysis support; applies established methods; participates in meetings and HR discussions.

Prepare routine/recurring reports; assist with studies; support coordination; maintain SOPs; communicate with stakeholders.

WHAT WE ARE LOOKING FOR GS-09 Minimum Qualifications: You must have one year of specialized experience to perform successfully the duties of the position.

To be creditable, specialized experience must have been equivalent to at least the GS-07 grade level in the Federal service performing ALL of the following: Analyzing workflow processes, records management practices, and administrative procedures to identify operational issues and procedural weaknesses.

Performing studies of work processes and records systems using workflow mapping, and trend analysis, to assess efficiency and compliance. Gathering information through interviews, document reviews, and records analysis to identify operational issues and develop findings and recommendations.

Preparing reports and briefings by researching regulations, guidance, and policies, applying judgment to interpret guidelines and support management decisions. OR Have a master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D., if related.

OR Have a combination of education and experience that meets 100% of the requirements. GS-11 Minimum Qualifications: You must have one year of specialized experience to perform successfully the duties of the position.

To be creditable, specialized experience must have been equivalent to at least the GS-09 grade level in the Federal service performing ALL of the following: Applying qualitative and quantitative analytical techniques to support management studies, program reviews, and evaluations while identifying issues and recommending process improvements.

Collecting, organizing, and analyzing program data to prepare reports, charts, summaries, and briefing materials Supporting records management, information governance, and internal control activities by maintaining file plans, organizing documentation, assisting with audits and compliance reviews, and following privacy, cybersecurity, and FOIA requirements.

Coordinating with internal and external stakeholders, and cross-functional teams to support meetings, maintain SOPs and program documentation, responding to routine inquiries, and assisting with HR and program management initiatives.

OR Have a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., if related. OR Have a combination of education and experience that meets 100% of the requirements.

GS-12 Minimum Qualifications: You must have one year of specialized experience to perform successfully the duties of the position.

To be creditable, specialized experience must have been equivalent to at least the GS-11 grade level in the Federal service performing ALL of the following: Conducting complex analyses of HR, records management, and information governance programs to identify risks, evaluate operations, and develop recommendations for process improvements and compliance activities.

Providing consultative support to leadership and stakeholders by interpreting policies, coordinating cross-functional initiatives, and preparing reports, briefings, and analytical products for management decision-making.

Applying analytical and evaluative methods to support program assessments, strategic planning, internal controls, audit readiness, and risk mitigation activities involving privacy, cybersecurity, and FOIA requirements.

Managing multiple projects and stakeholder engagements by developing SOPs, tracking program performance, supporting change management initiatives, and communicating recommendations to improve organizational effectiveness and program outcomes. Documenting experience: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC.

WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time.

As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume.

Do not copy and paste the duties, specialized experience, or occupational application questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description.

Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment.

The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record.

In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above.

Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience.

If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited. OPM Qualification General Policies Website