Business Analyst/Scrum Master- Remote

ICF is seeking a Business Systems Analyst / Scrum Master to support a large-scale modernization of a legacy enterprise application to a low-code platform environment.

This role is critical to ensuring high-quality requirements, efficient delivery execution, and alignment between business needs and technical implementation within an AI-augmented, agile delivery model.

This position operates as part of an embedded delivery function, serving dual responsibility as both the Business Analyst and Scrum Master for the team. The role combines requirements ownership, backlog management, and full agile facilitation, ensuring both the clarity of work and the effectiveness of team execution.

The analyst will lead the development of user stories, acceptance criteria, and workflows, support functional validation, and drive agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives. This role is accountable for ensuring all work is clearly defined, prioritized, testable, and delivered efficiently.

The role serves as the primary bridge between business stakeholders and technical teams, while also acting as the servant leader responsible for maintaining team velocity, removing impediments, and ensuring adherence to agile practices. Responsibilities: Requirements Engineering & Backlog Ownership

Lead end-to-end requirements development, including elicitation, analysis, decomposition, and documentation

Translate business needs into clear, actionable user stories, acceptance criteria, and functional specifications

Ensure all backlog items meet Definition of Ready (DoR) and are testable, complete, and aligned to business objectives

Maintain and prioritize the product backlog in collaboration with the Product Owner

Functional Analysis & Validation

Support and validate functional requirements across application features, workflows, and user scenarios

Develop and maintain testable requirements and acceptance criteria aligned to business needs

Participate in UAT coordination and validation, ensuring delivered functionality meets expectations

Identify gaps, inconsistencies, and risks in requirements and drive resolution prior to development

Workflow & Process Analysis

Analyze and design business processes, workflows, and system interactions

Develop process models, workflow diagrams, and functional designs to support application development

Ensure alignment between business requirements, platform capabilities, and automation opportunities

Support validation of workflows, integrations, and downstream processes

Agile Delivery & Scrum Facilitation

Serve as Scrum Master, facilitating

Sprint planning

Daily stand-ups

Sprint reviews and retrospectives

Drive team execution by removing impediments and maintaining delivery momentum

Ensure adherence to agile best practices, sprint cadence, and delivery timelines

Stakeholder Engagement & Alignment

Collaborate closely with Product Owners, SMEs, developers, and architects to refine and validate requirements

Facilitate requirements workshops, backlog refinement sessions, and stakeholder reviews

Act as the primary liaison between business and technical teams, ensuring alignment and transparency

Quality, Traceability & Delivery Support

Ensure traceability between requirements, test cases, and delivered functionality

Support QA and development teams in clarifying requirements and resolving ambiguities

Identify risks, gaps, and dependencies early and drive proactive resolution

Contribute to delivery reporting, documentation, and governance artifacts

Required Qualifications

3+ years of experience as a Business Analyst, Systems Analyst, or Product Analyst in application development environments

3+ years of experience working in Agile/Scrum environments, including facilitation of agile ceremonies

2+ years of experience writing high-quality user stories, acceptance criteria, and functional requirements

2+ years of experience with backlog management, prioritization, and requirements traceability

2+ years of experience translating business requirements into technical-ready specifications for development teams

US Citizenship or Green Card is required (required by the federal government for this position).

Must be able to obtain Public Trust clearance.

MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply

Preferred Qualifications

Strongly preferred: Experience with Appian (BPM), including defining workflows, process models, and supporting requirements for Appian-based solutions

Ability to analyze and design end-to-end workflows and system interactions

Strong understanding of the Software Development Lifecycle (SDLC)

Excellent communication, stakeholder management, and facilitation skills

Ability to work across business and technical teams in a fast-paced delivery environment

Experience operating in a dual BA / Scrum Master role

Experience with low-code platforms or BPM tools

Experience in federal or regulated environments

Familiarity with AI-assisted requirements generation or analysis tools

Experience supporting test scenario development and QA alignment

Knowledge of data modeling, integrations, and API-driven systems

Experience with process modeling tools (e.g., Visio, BPMN tools)

Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read our EEOpolicy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please email  and we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations.

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At ICF , we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodation that involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance at . Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.