Outbound Sales Representative

BDM Sales Representative – Cold Calling

Remote: US Business Hours (3:00 PM – 12:00 AM SA Time)

Independent Contractor

Must have own laptop

Must be fluent in both English and Spanish

Experience conducting a minimum of 100 daily outbound calls

Stable internet connection

We are seeking a confident, compassionate, and results-driven Outbound Sales Representative (B2C) to join our growing team. This role focuses on contacting warm leads who have already expressed interest in the services provided to patients within nursing homes and care facilities.

The successful candidate will engage with patients and their family members, guide them through the onboarding process, and ensure all required documentation is completed to facilitate insurance and co-payment arrangements.

Key Responsibilities

Contact warm leads who have expressed interest in services

Engage professionally with patients and family members over the phone

Explain services, insurance coverage, and any applicable co-payment requirements

Guide clients through the onboarding and documentation process

Ensure all required paperwork is completed accurately and efficiently

Follow up with prospective clients to secure completed documentation

Maintain accurate records of all interactions and completed applications

Achieve daily and monthly onboarding targets

Provide exceptional customer service throughout the process

Requirements

Previous experience in B2C outbound sales, telesales, customer service/call centre environments

Strong communication and interpersonal skills

Professional, empathetic, and patient-focused approach

Confident handling objections and guiding conversations to completion

Strong administrative skills and attention to detail

Ability to work independently and manage a pipeline of leads

Comfortable working in a target-driven environment

Reliable internet connection and suitable home-office setup

Package & Remuneration

Base Salary + commission

Originally posted on Himalayas