Remote - Medical Receptionist

CareHarmony is fulfilling an opportunity in healthcare and chronic care management in an ever-changing industry. We thrive in our ability to support our providers and their patients. We are looking for an individual excited to join a growing startup designed to bring value and quality service to population health.

CareHarmony has an immediate opening for a Remote Medical Receptionist with a solid phone presence that thrives in a high-volume environment. The Receptionist will be the primary support for all incoming calls, directing as needed and resolving minor inbound concerns.

Shift : 10:30am - 7pm CST

Pay : $14.50/hr

Duties/Responsibilities

Handle all inbound calls to the organization; determine the purpose/screens and directs to the appropriate department or team member.

Routes messages and escalations to the appropriate department or team member

Schedules appointments, reschedules as needed.

Performs administrative and clerical support tasks.

Professional Experience

Required: Minimum of one (1) year experience in a Customer Support, Administrative, Healthcare Reception, Provider Office, or Patient Relations role

Required Skills/Abilities

Excellent written and verbal communication skills

Excellent interpersonal and customer service skills

Positive, uplifting personality with a natural ability to handle and deescalate escalations

Basic understanding of administrative and clerical procedures

Fundamental experience working with Microsoft Office Suite or related software

Work Environment

Work is performed remotely, hardware provided, and the employee fulfills the internet requirement to company standards. Remote employees must maintain a professional work environment (room with a door) as if in an office setting without distractions that could disrupt the employee’s work and communication with clients, patients, or internal team members.

***Must be located in Central or Eastern Time Zones.

Originally posted on Himalayas