Receptionist

Job Title: Remote Therapist Receptionist

Location: Remote (EST)

Employment Type: Full-Time

About The Role

Evolve Psychiatry is seeking a compassionate, organized, and customer-service-oriented Remote Therapist Receptionist to support our growing team of licensed therapists. This individual serves as the primary administrative point of contact for therapy patients, ensuring a seamless experience from initial inquiry through ongoing treatment.

The ideal candidate is highly organized, empathetic, comfortable working in a fast-paced healthcare environment, and able to manage multiple priorities while maintaining exceptional patient care. This role requires excellent communication skills, attention to detail, and the ability to work independently in a fully remote environment.

Responsibilities

Answer phone calls and route inquiries appropriately

Schedule, confirm and modify appointments using our EMR system

Verify insurance information and collect copays

Communicate efficiently with therapists, patients, and other staff

Handle sensitive information with discretion and confidentiality

Qualifications

Previous experience in a medical receptionist role working directly with therapists preferred

Experience in psychiatry or behavioral health

Proficient with electronic medical records and general computer skills

Strong organizational abilities and multitasking skills within a remote environment

Professional appearance/demeanor

Experience working in a fastpaced administrative environment

Strong computer proficiency

Success in This Role: The Ideal candidate is someone who

Enjoys helping patients and providing outstanding customer service.

Can confidently manage a high volume of phone calls and appointment scheduling.

Thrives in a fastpaced, remote environment.

Pays close attention to detail and follows processes consistently.

Communicates professionally with patients, therapists, and other team members.

Takes initiative and is comfortable solving problems independently.

Why Join Us?

Be a part of a respected and growing psychiatry practice

Work in a collaborative, missiondriven environment

Competitive pay and benefits package

Make a meaningful difference in patients' lives everday

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