Office Manager
National Labor Relations Board · Buffalo, New York
Skills in this posting
The posting
As an Office Manager, GS-0301-9, your typical work assignments may include: Receiving visitors and telephone calls and determining the nature of the calls or the business of visitors. Planning, organizing, and prioritizing work to accommodate changing demands and timelines.
Assigning and monitoring Program Support Assistant (PSA)'s work assignments to ensure a balanced distribution and flow of work. Conducting PSA staff meetings to share information, discuss case process and administrative problems, and exchange ideas.
Utilizing office automation systems to prepare in final form a variety of letters, narrative reports, memos, and other textual documents.
All qualifications and eligibility requirements must be met by the closing date of the announcement. IDEAL CANDIDATE STATEMENT The Ideal Candidate for the Office Manager position has experience maintaining the operational controls and efficiencies of an office.
The candidate has experience providing senior level administrative support to a senior manager/supervisor and can form interpersonal relationships within organizational units. The ideal candidate has exemplary communication skills and can survey operations to ensure the effectiveness of processes.
Good judgement, meticulous attention to detail, and the ability to understand of policies, procedures, and practices of a highly functional office is essential.
MINIMUM QUALIFICATIONS Applicants must have one year of specialized experience, equivalent to the GS-07 grade level, which has provided them with the knowledge, skills, and abilities to successfully perform the duties of the Office Manager at the GS-09 grade level.
Specialized experience includes: Experience planning and providing management and program services to promote the operational activities of an office; and Experience providing case management assistance to managers and/or legal professionals; and Experience using spreadsheets, flowcharts and other data systems to assist in the management of funds.
OR EDUCATION: Master's or equivalent graduate degree or two (2) full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D., if related.
(NOTE: You must submit a copy of your transcripts.) OR COMBINATION OF EDUCATION AND EXPERIENCE: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%.
(Note: You must submit a copy of your transcripts.) This experience must be fully supported and articulated in your resume to receive consideration. Please do not cut and paste the specialized experience from this announcement into your resume, as this will not be considered a demonstration of your qualifications for this position.
TIME-IN-GRADE REQUIREMENTS All agency employees must meet time-in-grade requirements to be considered eligible. One year of experience at the GS-07 or equivalent grade level of the federal service, is required to qualify for this position.
(NOTE: All Agency employees must provide a copy of their SF-50 "Notice of Personnel Action" that indicates proof of status and time-in-grade eligibility. The SF-50 must include your position, title, series, grade, step, tenure code (1 or 2), and type of service (Competitive).
As an employee, you may determine your current status by checking block 24 on your SF-50. Block 24 must reflect "1" or "2".
Also, block 34 must reflect "1".) NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
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