K
Telefonischer Kundenberater Inbound (m/w/d) 80–100%
KMU Personal AG Kreuzlingen · Tägerwilen, Thurgau, Switzerland
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Skills in this posting
The posting
Art der Arbeit
- Entgegennahme und Bearbeitung eingehender Kundenanfragen
- Telefonische Beratung und Betreuung der Kunden
- Bearbeitung von administrativen Anliegen und Rechnungsfragen
- Dokumentation der Gespräche und Kundenanliegen
- Erkennen von Verkaufschancen sowie Up- und Cross-Selling
Anforderungen
- Sehr gute Deutschkenntnisse in Wort und Schrift sowie einwandfreies Verständnis von Schweizerdeutsch
- Ausgeprägte Kunden- und Serviceorientierung
- 7-wöchige intensive Einschulung bei einem Pensum von 100 % bei vollem Gehalt
- Sicherer Umgang mit dem PC und digitalen Anwendungen
- Bereitschaft zu flexiblen Arbeitszeiten von Montag bis Samstag zwischen 08:00 und 20:00 Uhr
The PivotHop read
- What a customer support specialist actually earnsmedian, seniority, by country
- Customer Support Specialist career changes, measuredevery measured route out
- All open customer support specialist rolesthe full board
Where these skills also reach
- 600 open sales representative roles42% readiness from customer support specialist
- 600 open executive assistant roles40% readiness from customer support specialist
- 600 open it support specialist roles38% readiness from customer support specialist
- 600 open project manager roles38% readiness from customer support specialist
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