Senior Cloud Architect, Delivery (GenAI)

Location Our Senior Cloud Architect (Gen-AI-Focused) will be an integral part of our global Forward Deployment Engineering team. This role is based remotely in Mexico , Colombia , or Canada (as full-time direct employees) or as contractors in other LATAM countries.

About DoiTDoiT is a global technology company that works with cloud-driven organizations to leverage public cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state. From planning to production.

Delivering DoiT Cloud Intelligence , the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multi-cloud problems and drive efficiency. With decades of multi-cloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more.

An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide. The OpportunityAs a Senior Cloud Architect, you will be part of our global Forward Deployed Engineering organization, working with rapidly growing companies in the United States and around the world.

This role sits within FDE Delivery and focuses on our install base, product adoption and customer health. You will:

Lead the design and implementation of production-grade ML and Generative AI solutions on AWS (with awareness of multi-cloud environments).

Act as a hands-on expert and trusted advisor for customers running AI/ML workloads at scale, from initial discovery through deployment and optimization.

Translate complex business problems into cloud architectures that are secure, reliable, cost-efficient, and observable .

Help evolve how DoiT uses AI/ML internally and with customers by turning one-off solutions into reusable patterns and “gravel roads” that influence the product roadmap.

You will focus more on install base health, product adoption, proactive engagements, and account-team work .

Responsibilities Core: Deep Cloud Expertise Be the trusted Cloud SME customers lean on for high‑impact technical optimization work across cost, reliability, security, and performance. Design and help implement solutions that:

Improve cost efficiency (rightsizing, reservations/commitments, storage optimization, etc.)

Increase reliability and resilience (HA/DR architectures, SLO/SLA‑aware designs)

Strengthen security posture (IAM, network segmentation, data protection, least‑privilege)

Reduce operational toil (automation, self‑service, guardrails, policy enforcement)

Plan and deliver structured engagements such as Cloud Optimization Sessions , cost/efficiency/performance workshops, security posture or reliability reviews, and architecture deep dives / "well‑architected" style assessments.

Respond to Expert Inquiry / support requests that require deep cloud engineering expertise, ensuring high‑quality, well‑explained resolutions.

Bring domain depth in

ML / GenAI – deploying and operating ML/GenAI workloads (training and inference), GPU utilization, scaling, and cost control; MLOPS and integrating workloads with monitoring, logging, and FinOps; safe and efficient use of managed AI services.

Builder: Product Feedback & Contribution Turn one‑off field work into reusable assets that improve both customer outcomes and the product itself.

Convert one‑off customer solutions into Gravel Roads - reusable patterns such as playbooks, Terraform modules, CloudFlow templates, cloud diagrams, Composer Recipes -> DCI Insights, and internal /external documentation.

Provide structured feedback to the DoiT Product and Engineering teams on:

product gaps and friction points discovered in real‑world usage

new opportunities for automation and workload lenses within DCI

telemetry and tracking that would make future FDE work more efficient

Contribute directly to DCI where appropriate - from feature requests and feedback, to contributing code, to owning specific DCI features end‑to‑end.

Build agent skills, scripts, and internal tooling that codify your expertise and scale it across the team.

Contribute to internal enablement: share learnings via documentation, demos, office hours, or training sessions for other FDEs and Customer Success team members.

Account Team – Embedded Execution Operate as an embedded technical partner inside the account team.

Work in the account team model alongside Customer Success Managers (CSMs), Account Managers (AMs) to deliver impactful outcomes.

Own the technical depth lane: technical deployment & integration, automation & platform adoption, signal‑based proactive engagement, and most importantly, repeatable Cloud Optimization solutions.

Partner with customers' engineers, architects, and FinOps teams to translate vague pain points into concrete technical optimization plans — and help them ship changes that stick and create continuous value.

Co‑deliver complex or multi‑domain engagements with peer FDEs (for example, infra + data + ML/GenAI), reviewing and refining designs, and engagement plans together.

Communicate complex technical topics clearly to both engineers and non‑technical stakeholders (FinOps, finance, leadership), and maintain clear documentation of architectures, decisions, and implemented changes so customers and fellow FDEs can sustain and build on your work.

Contribute to a culture of continuous improvement within the global FDE community through design reviews, internal forums, enablement sessions, and experimentation.

Product Expert: DoiT Cloud Intelligence™ (DCI) Become an expert in DCI and use it hands‑on to drive concrete customer outcomes.

Master DoiT Cloud Intelligence™ products and services — including Cloud Analytics, DCI Insights, Cloud Composer, CloudFlow, DataHub, PerfectScale, and other Enterprise Platforms.

Use DCI hands‑on to

Build and operationalize Cloud Analytics and Allocations to create dashboards and reports for customer engineering, finance, and leadership.

Use DCI Insights to identify and prioritize cost, risk, and reliability opportunities, and shepherd them through to closure.

Implement Cloud Composer queries, build recipes that result in hand-crafted insights across all customers' engineering use cases.

Build CloudFlow automations (e.g., anomaly routing, scheduled actions, guardrails, policy enforcement).

Use Built in Integrations such and utilize DataHub and other workload‑intelligence features to optimize key business and workload data inside DCI.

Help customers embed DCI into existing observability, CI/CD, and governance processes so it becomes trusted and indispensable in day‑to‑day cloud operations.

Qualifications Experience

4+ years of experience architecting, deploying, and managing cloud-based AI/ML solutions , including production workloads.

Proven track record designing and operating large, distributed systems on AWS , selecting appropriate services and patterns to meet business and technical goals.

AWS & GenAI / ML Expertise

Advanced proficiency with AWS services relevant to AI/ML and GenAI.

Hands-on experience with Amazon Bedrock for deploying and scaling foundation models and Generative AI workloads.