Business Development Representative (Healthcare)

Job Title: Business Development Representative (Healthcare)

Position type: Full-Time

Work hours: 8:00 AM–5:00 PM Central Daylight Time, with a 1-hour unpaid lunch break

Work days: Monday to Friday

Salary: $6 - $7 per hour, depending on experience

Workplace: Remote

Our client is a well-established U.S.-based home healthcare and staffing provider serving pediatric and adult patients. The organization provides medical and non-medical home care services, including staffing support for Medicaid waiver patients and private duty nursing cases.

We are seeking a confident, proactive, and results-driven Business Development Representative to support facility outreach, business development, recruitment initiatives, and administrative coordination.

A major focus of this role will be outbound calling and relationship-building with healthcare facilities, hospitals, clinics, caseworkers, and other referral sources . You will introduce the organization's services, identify staffing and patient care opportunities, and help connect available healthcare professionals with facilities and patients who need support.

You will also assist with recruitment efforts for Medicaid waiver programs and private duty nursing cases, particularly for pediatric patients ages 0–21 . Depending on your experience, you may also support insurance credentialing and other administrative workflows.

The ideal candidate is confident on the phone, persistent with follow-ups, comfortable initiating conversations, and motivated by measurable results. Candidates with healthcare credentialing experience who are also comfortable with outreach and cold calling are especially encouraged to apply.

Training will be provided on the client's workflows and systems, including HHAeXchange and the selected phone/communication platform.

Scope of Work / Responsibilities

Healthcare Outreach & Business Development

Conduct outbound calls to healthcare facilities, hospitals, clinics, caseworkers, and other potential referral or business partners

Introduce the organization's home healthcare and staffing services

Explain available staffing and private duty nursing services clearly and professionally

Identify facility staffing needs and potential patient care opportunities

Communicate with hospital and clinic caseworkers regarding private duty nursing services for pediatric patients ages 0–21

Build and maintain professional relationships with healthcare contacts and referral sources

Conduct consistent follow-ups with prospective facilities and contacts

Help position available healthcare staffing services as a solution to identified needs

Coordinate appointments or follow-up conversations when appropriate

Track outreach activity, responses, opportunities, and next steps

Recruitment & Staffing Support

Support recruitment-focused outreach for Medicaid waiver patients and private duty nursing opportunities

Contact relevant healthcare facilities and caseworkers to identify potential patient placements

Assist with matching available staff to appropriate patient care or staffing opportunities

Maintain organized records of staffing needs, opportunities, and follow-ups

Coordinate with the internal team regarding new staffing or patient opportunities

Support recruitment and placement initiatives as needed

Credentialing & Administrative Support

Assist with healthcare credentialing when within the candidate's experience

Contact insurance companies regarding credentialing requirements and status

Assist with completing credentialing processes for insurance plans the organization is not yet credentialed with

Follow up on outstanding credentialing information and requirements

Maintain accurate records of credentialing progress

Provide general administrative and coordination support

Maintain organized documentation and activity records

Prepare and submit end-of-day updates and reports as required

Top 3 Priorities

1. Healthcare Facility Outreach

Conduct consistent outbound outreach to facilities, hospitals, clinics, caseworkers, and other referral sources to identify new staffing and patient care opportunities.

2. Recruitment & Staffing Support

Support recruitment efforts for Medicaid waiver patients and private duty nursing cases by identifying opportunities and helping connect available staff with patient and facility needs.

3. Credentialing Support

Assist with insurance credentialing and follow-up when needed. Credentialing experience is highly beneficial but may not be required for candidates with strong outreach and business development experience.

Performance Expectations

Success in this role will be measured through consistent productivity and measurable outreach results, including:

Outbound outreach activity and follow-up

New healthcare facility and referral opportunities identified

Recruitment and staffing opportunities generated

Accuracy and consistency of activity tracking and end-of-day reports

Follow-through on outreach and credentialing tasks

Contribution toward a target of approximately 4 new clients per month

Required Skills & Experience

Previous experience in cold calling, outbound outreach, business development, recruitment, appointment setting, or a similar role

Strong professional phone communication skills

Confident initiating conversations with new healthcare and business contacts

Comfortable conducting a high volume of outbound outreach

Strong follow-up skills and persistence

Ability to explain services clearly and professionally

Strong relationship-building and interpersonal skills

Recruitment or staffing experience

Ability to identify opportunities and move conversations toward appropriate next steps

Excellent spoken and written English

Strong organization and attention to detail

Able to maintain accurate outreach records and activity reports

Self-motivated and able to work independently

Results-oriented and comfortable working toward productivity targets

Reliable, responsive, and consistent

Highly Preferred Experience

Healthcare credentialing experience

Healthcare business development or outreach experience

Home healthcare or healthcare staffing experience

Experience with Medicaid waiver programs

Private duty nursing staffing or recruitment experience

Experience communicating with hospital or clinic caseworkers

Healthcare recruitment or staffing experience

Experience contacting insurance companies regarding credentialing

Appointment-setting experience

Experience using HHAeXchange

Experience with CRM or call-tracking platforms such as GoHighLevel

Familiarity with VoIP or cloud-based phone systems

Candidates may be considered if they have

Strong business development/outreach experience without credentialing experience

Strong business development experience with some credentialing familiarity

Healthcare credentialing experience combined with a willingness and confidence to perform cold calling and outreach

Candidates with credentialing experience and a strong outbound communication style are particularly encouraged to apply.

Training will be provided on HHAeXchange and the client's selected phone system. Healthcare industry knowledge may also be developed through training for candidates with strong transferable outreach skills.

Ideal Candidate Profile

We are looking for someone who is

Confident and engaging on outbound calls

Comfortable initiating conversations with new contacts