Lead Consultant / Project Manager - Quality Cloud

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Are you a passionate and curious individual with a relentless drive for delivering successful software implementations? Do you enjoy tackling large-scale, complex problems and leading high-energy teams focused on transforming the way Life Sciences companies bring drugs to market?

We are looking for a senior, self-motivated Lead Consultant to join our Professional Services team. You'll be at the forefront of our mission, leading a team of Veeva colleagues and working side-by-side with one of our key enterprise customers. As a primary customer liaison, you will build long-term relationships and act as a customer advocate, guiding them in the adoption of industry best practices and providing value through agile delivery.

You'll leverage your existing background in Life Sciences software implementation and program/project management while innovating and developing novel approaches to project delivery. You’ll be responsible for empowering enterprise companies with best-of-breed cloud-based technology.

What You'll Do

Lead a key enterprise customer in the IT Operations and implementation of Veeva Quality Cloud suite

Manage a multi-year, multi-phased global implementation program, overseeing all aspects of program and project management, including resource planning, team leadership, project tracking, and forecasting

Act as the primary customer liaison, managing all communication and relationships between the project team, customer, and internal stakeholders

Oversee customer release management programs and IT operations for Veeva Quality Cloud suite

Analyze customer requirements and new product features to develop customer adoption and enhancement roadmaps

Mentor project teams and junior consultants within the Quality Services organization

Guide customers in adopting Quality Cloud and industry best practices as part of post-implementation programs focused on continuous improvement

Requirements

8+ years of experience in IT Project Management, Consulting, or Product Management, with a proven track record of leading system implementation projects

Experience leading large-scale Enterprise projects

Proven ability to work both independently and in teams in a fast-paced environment

Experience in assembling, planning, resourcing, budgeting, and leading project teams

Experience designing and executing on effective project governance models for large enterprises

Strong technical affinity and/or hands-on experience with software implementation

Excellent verbal and written communication skills and the ability to engage with senior/executive-level stakeholders

Good understanding of SaaS and GxP principles

Ability to travel 25-50%; easy access to an airport

Must be legally authorized to be employed in the EU. Veeva Systems does not anticipate providing sponsorship for employment visa status for this position

Nice to Have

Direct experience with eContent Management systems such as Veeva Vault, TrackWise, OpenText, SharePoint, Documentum, MasterControl, EtQ, FirstDoc/FirstPoint, or NextDocs

Experience in the Life Sciences Quality, Clinical, Regulatory, and/or Drug Safety spaces

PMP, Prince2, or Agile Scrum Master certification

Experience with Agile methodology and/or ACP Certification

Change management experience

Experience with PMO organizations

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

Follow the application process and submit your resume.

Within 3 days, you will receive a link to a personality assessment administered by a third party.

Once you complete the assessment, our team will review your full application package and follow up via email with our decision.

If moving to the interview stage, the process is as follows

A conversation with the hiring manager

A practical case exercise

A final conversation with our group's Senior Leader.

Once all interviews are complete, the manager will be in touch with a final decision.

Total compensation: 67,000 - 154,000 EUR

The total compensation range listed here has been provided to comply with local regulations and represents a potential total compensation range for this role. Please note that actual total compensation may vary within the range above or below, depending on experience and location.

We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position's total compensation may be composed of other types of compensation, such as variable bonus and/or stock bonus.