IT SPECIALIST (APPSW)

Determines, analyzes, and develops requirements for software systems through interpreting standards, specifications, and user needs as a systems analyst.

Analyzes output products and debugs source code to isolate and correct errors in program logic, syntax, and data entry, and to ensure accuracy and efficiency.

Designs, develops, maintains, and executes test plans for formal qualification testing, system integration testing, regression testing and verification, validation, and acceptance testing as software testers.

Designs, develops, maintains, and executes processes to manage software or database components, specifications, test plans, procedures, results, and revision history applicable to a software system to meet user requirements.

For the GG13, applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. For vacancies below the full-performance level of the position, the basic requirement will be evaluated on a developmental basis.

Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process.

Basic Requirements: Attention to Detail- experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards.

Customer Service - experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs.

Oral Communication -briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience.

Problem Solving - identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions.

AND Qualifying Experience: To qualify at the GG-13, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position.

Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service.

For this position, qualifying experience is defined as: software analysis, design, development, and implementation for new systems or for major enhancements to existing systems; OR resolving critical issues affecting the configuration of the IT infrastructure; OR designing and documenting overall program Test & Evaluation strategies; and demonstrating Attention to Detail, Customer Service, Oral Communication, and Problem Solving as described in the vacancy announcement.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.?

Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement.