IT Specialist (INTERNET)

Serves as technical authority for CMS's Internet-based systems, setting cloud-native standards and guiding architecture decisions on AWS, containers, microservices, and APIs, evaluating emerging tech and shaping direction without formal authority.

Leads continuous delivery of transactional web applications to millions of consumers, using CI/CD pipelines, automated testing, and blue-green/canary deployments. Integrates DevSecOps practices and standardizes release processes across teams

Serves as technical advisor on application performance and reliability, using APM and observability tools to lead root cause analysis, load/stress testing, and capacity planning. Defines SLOs/SLIs and ensures high availability and disaster recovery.

Leads major agile web development projects, coordinating government and contractor teams via Jira, Confluence, and Slack, while advising senior leadership on architecture decisions and communicating across technical and non-technical audiences.

Supports secure software development, identity and access management, and secrets management, remediating vulnerabilities per NIST 800-53 controls. Supports ATO activities and ensures compliance with federal security policies and guidelines.

ALL QUALIFICATION REQUIREMENTS MUST BE MET WITHIN 30 DAYS OF THE CLOSING DATE OF THIS ANNOUNCEMENT. Your resume (limited to no more than 2 pages) must include detailed information as it relates to the responsibilities and specialized experience for this position.

Evidence of copying and pasting directly from the vacancy announcement without clearly documenting supplemental information to describe your experience will result in an ineligible rating.

This will prevent you from being considered further.Basic Requirement: You must have IT-related experience demonstrating each of the four competencies listed below: 1. Attention to Detail - is thorough when performing work and conscientious about attending to detail; 2.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; 3.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately; AND 4.

Problem Solving - identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

AND In order to qualify for the GS-13, you must meet the following: You must demonstrate in your resume at least one year (52 weeks) of qualifying specialized experience equivalent to the GS-12 grade level in the Federal government, obtained in either the private or public sector, to include: 1) Leading project teams in the planning, development, and cloud hosting of high-volume, public-facing websites, using Agile methodologies; AND 2) Developing and operating web application infrastructure using modern cloud platforms and practices such as: cloud computing, development, security, and operations (DevSecOps), content delivery networks (CDN), continuous integration/continuous deployment (CI/CD) pipelines, containerization, infrastructure as code (IaC), application performance monitoring (APM), and Application Programming Interfaces (APIs); AND 3) Writing technical documentation including roadmaps, architecture diagrams, best practices, standard operating procedures, technical guidance, and test plans tailored for both technical and non-technical audience.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Click the following link to view the occupational questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/13066279