IT Specialist (Systems Administration/ Network Operations)

Performs duties as a network and system administrator for the 10 AFRC locations. Assures application of information security/information assurance policies, principles and practices in the delivery of network services. Implements program security measures and tools for optimal user/activity experience.

Configures enclave perimeter firewalls, servers, switches and routers. Ensures proper system configuration for optimal availability and functionality. Develops and maintains configuration management plans for complex, multi-site, wide-area and local networks (WAN/LAN). Develops network maps, back-up, and recovery procedures.

Implements network modifications and enhancements. Observes network traffic patterns and identifies performance metrics. Monitors network and relevant system performance. Troubleshoots network, AFSVC hosted system, and system hardware problems. Documents anomalies and system failures for future use.

Tests and installs network, servers, workstations, Cat5/Cat6 cabling, and AFSVC hosted systems. Coordinates system fixes and network updates. Addresses opportunities and challenges of implementing transformational technology (virtualization, cloud computing) into the Federal environment.

Manages accounts, network rights, and access to systems and equipment. Supports end-user requirements and requests. Integrates hardware and software components within the systems environment. Evaluates, recommends, and installs compilers, assemblers and utilities. Manages hardware and software obsolescence, and life-cycle requirements.

Evaluates new systems engineering technologies and their effect on the operating environment. Organizes the installation, testing, operation, and maintenance of hardware and software systems. Recommends hardware upgrades based on emerging software requirements. Works with system manufacturers to rectify system anomalies.

Provides technical and system assistance to installations, activities, and local installation technicians. Trains base-level technicians on system troubleshooting techniques, minor system adjustments, and equipment maintenance. Performs other related duties as assigned.

If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13021064

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities.

An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 08/26/2026 Business Based Action, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience.

Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience: Must have experience with installing and configuring firewalls (i.e., Cisco, Juniper, McAfee, or equivalent) and network operating systems (i.e., Windows Server, virtualization software (e.g., VMware), Unix, z/OS, or equivalent).

Must have experience working with Storage Area, Local Area, and Wide Area networks (i.e., setting up, providing technical support, and/or maintaining networks). Must have experience using database query languages (i.e., Structured Query Language-SQL, Data Manipulation Language-DML, or equivalent) to communicate with database management systems.

Must have experience applying attention to detail, such as testing networks and relevant systems by applying multiple test scenarios and documenting results.

Must have experience providing customer service, such as assisting both internal and external customers, assessing customers' needs, meeting quality standards, and evaluating customer satisfaction.

Must have experience communicating complex network issues to customers or field technicians in remote locations; providing training to newer field technicians; and making recommendations on hardware upgrades.

Must have experience solving problems by monitoring network traffic and patterns, documenting network latency problems, identifying the source of the problem, and developing feasible approaches to resolve the issue. **NOTE: Those qualified applicants who meet both the minimum qualification requirement(s) and highly preferred criteria(s) will be considered best qualified for this position and will be referred to the selecting official(s) first for consideration.

All other applicants will be referred as needed and requested by the selecting official(s). **Reminder to Applicants: Your experience has to be clearly identified in your resume in order to receive consideration.

If your resume does not provide enough information regarding your work history for us to make a creditable qualification determination, your application package may be rendered disqualified, and you will no longer be considered for this position.

(Format example: Employer name, position title, beginning and ending dates of employment, with summary of duties, etc.)