Information Technology Specialist (APPSW)

As a Information Technology Specialist (APPSW), your typical work assignments may include: Gathers initial requirements, assesses feasibility, estimates cost and required resources, and helps develop the high-level project plan. Evaluates and improves agency-wide financial management procedures and develops solutions to meet evolving business needs.

Leads infrastructure configuration and management to support multiple environments. Builds IT solutions using modern program languages and software design patterns. Utilizes modern software management methodologies and tools to help manage requirements throughout the software development cycle.

Helps support the development user guides and other functional documentation. Evaluates emerging technologies and develop strategic plans for modifications to approved technology stack.

For more information on eligibility requirements see: DEA Employment Eligibility Applicants must meet all of the required qualification requirements described below by the closing of this announcement.

If you are qualifying based on education or if there are mandatory education requirements listed below, you MUST submit a copy of your college transcript with your application. The Information Technology Series, 2210, has an Individual Occupational Requirement (IOR), which must be met in addition to the specialized experience.

Basic Qualification Requirements: Individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND Applicants applying for the GS-14 must meet one of the following requirements: A.

Have at least one full year of qualifying specialized experience that is at least equivalent in difficulty and complexity to work performed at the GS-13 grade level.

Specialized experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Qualifying specialized experience must demonstrate the following: 1) Full stack software developer responsible for the architecture and development of software systems; 2) Ensuring software systems and processes adhere to IT policies, procedures, and strategic plans; 3) Evaluating emerging technologies and developing strategic plans for technology modernization; and 4) Facilitating configuration and management of application infrastructure to include development, test, and production domains.

Additional information on the position qualification requirements are located in the Office of Personnel Management's (OPM) Qualifications Standards Handbook.