Regional Senior Manager, Quality and Readiness

Position Overview

As the Regional Senior Manager of Post Production/IQR, you will have the unique opportunity to partner closely with several different teams at multiple sites (including IC leadership, reconditioning, and support teams) to drive the strategy behind the development and deployment of Post Production & Quality programs, as well as manage continued performance of internal and external vendors.

We are looking for a resourceful self-starter who will set the tone for the successful and fast-paced growth of our Inspection Centers. The Regional Senior Manager of Post Production/IQR role will be heavily focused on leading our teams to effectively close operational gaps and establishing standardized practices that will drive exceptional quality.

What you’ll be doing

Driving successful execution amongst our Post Production teams by effectively leading and developing team members and creating and implementing new processes and systems.

Identifying issues or roadblocks to execution and quickly taking action to problem solve and implement effective solutions across a large and quickly evolving platform.

Providing clear direction and necessary support to ensure operational gaps are being closed in a timely manner.

Working with key business partners to develop systems, metrics, reporting, and staffing models for our Post Production processes and teams.

Effectively leading and developing onsite personnel at third-party production locations.

Managing quality of internal and external vendors responsible for producing units for Carvana.

Establishing effective working relationships with internal and external partners.

Creating and successfully executing large-scale change management initiatives and new process rollouts.

What the job requires

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

Minimum of 8 years of leadership, people development, and operations experience

Experience working in a Lean Manufacturing environment

Experience developing effective and scalable operating systems and processes

Proven track record of production process improvement and innovation

Proven track record of managing complex change across large teams

Proven track record of leading and developing others

Proven ability to obtain project deliverables and company metrics

Strong analytical thinking and organizational skills

Strong written and verbal communication skills; Ability to learn quickly and transfer knowledge

Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance

Ability to maintain high volume and high-quality content in a fast-paced environment.

Ability to travel up to 80% (multi site responsibility)

Ability to provide valuable and actionable feedback

Proficient computer skills

Must be at least 18 years of age

Valid driver’s license with a clean driving record (no DUIs and no more than two moving violations in the last 3 years).

Ability to read, write, speak and understand English

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Compensation Range: $120K-$140K annually

Legal stuff

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.