DISTRICT MANAGER II - Remote Camp Setting

LEAD - INSPIRE - GROW!

We're growing our leadership team and looking for a District Manager who is ready to make a difference. This is more than an operations role. It's an opportunity to lead multiple locations, develop talented teams, strengthen client relationships, and drive business success across an entire region.

If you're a collaborative leader with a passion for operational excellence and a track record of delivering results, we'd love to hear from you. The role focuses on regional leadership, operational excellence, client engagement, team development, and financial accountability.

Comprehensive benefits package

$500 annual Health Spending Account

$500 annual Wellness Benefit

RRSP matching

Paid travel within the catchment area

Excellent work-life balance

Growth and advancement opportunities within a national organization

A leadership role with autonomy, influence, and the ability to drive change

Whereas other companies are downsizing, we are growing!

Be #1 on day 1 by joining an industry leader

Reporting to the Regional Operations Director, the District Manager (DM) is responsible for overseeing multiple units or portfolios for a specific region to ensure efficiency and effectiveness and execute the strategic vision of the Senior Leadership Team.

District Managers foster long-term relationships by delivering operational excellence to meet client and customer needs. Strong attention to detail with the ability to manage multiple priorities in a fast paced and deadline driven environment.

The DM also provides direction and expertise to the region by promoting corporate strategies and best practices aligned with our Vision and Values.

WHAT IS THE ROLE?

This role holds expansive responsibilities for the performance of multiple contracts across their district.

The key areas they are responsible for include

Full P&L responsibility for the sites and locations in their district

Total Revenue ranging of $8 - $12 Million or a single larger account

Promote the company values and be a leader in health and safety

Client relationships, engagement, Net Promotor scores, contract extensions

People management of all operations resources and support functions within their region

Successful interactions with support functions to ensure their region is compliant with corporate vision and priorities

Day-to-day the OM will perform some or all of the following duties:

Mentor and train all direct reports

Plans, oversees, and operationalizes the business plan in the region

Identification, sell, and implement new business opportunities in key markets to meet sales target in accordance with the corporate sales model

Develop plans and budgets to meet financial targets

With support from the Regional Operations Director, facilitates, manages, and builds client relationships

Manage a field leadership team to ensure compliance with proper procedures and guidelines

Strengthen operational processes to build highly efficient and effective operations.

Liaise with Regional Operations Director and other DMs and ensure the consistent implementation of strategic initiatives to all field operation groups

Provide leadership to the field operations team ensuring effective performance management and continued development

Support the implementation of operational improvements in the areas of safety, quality, customer service, finance, and employee performance

Communicate and share company standards and available resources that assist facility operations

Identify gaps and opportunities and determine root causes in operating standards and overall guest satisfaction

Coordinate with other department leaders to find solutions to problems

Establish clear business goals and financial targets with the Manager of each location

Identify opportunities and best practices to improve profitability of locations

Ensure compliance with employment standards, human rights, health and safety, and WHMIS within all regions

Accountable for key financial and performance measures including cost control, EBITDA and customer ratings scores

Assist in effectively and efficiently managing the development of the Hospitality Operations team to promote high-quality customer service and satisfaction

Other related duties that are incidental to the work described herein

Working Conditions

Office environment and telecommuting with a flexible work schedule, potentially requiring additional working hours as needed, to ensure business needs are continually met.

Trained, as necessary, in required safety protocols.

Ability to travel as necessary to meet business needs – between to 25 - 40% should be expected.

Qualifications

Proven leadership and people management skills with the ability to motivate and think outside the box.

Minimum of 5 years of Operations/Business Development experience

Post-Secondary Education in Management or Business-related degree is considered an asset

Familiar with current industry technology

Demonstrated market awareness, branding, innovation to create competitive advantage

Demonstrated ability to attract, develop, and retain employees

Excellent interpersonal, presentation, and communication skills

Demonstrated financial management skills

Valid G license and clean abstract required

Competencies

Experience in multi-unit management, hospitality industry or hotel industry considered an asset

Excellent verbal and written communication skills

Ability to excel in a fast-paced, highly challenging and change oriented environment

Superior critical thinking, problem solving and interpersonal skills

Leadership and strong people management skills

Results orientation/operational excellence

Holding self and others accountable

Must be able to lift up to 50lbs

Must be able to successfully pass a Criminal Background Check

Must be able to successfully pass Drug & Alcohol tests

Work schedule and remuneration

Operations Managers work on a 44 hour work week but are flexible to curb the business needs and seasonal contract increases. Travel to site locations located in remote settings, requiring either air travel to site, or via ground on our shuttle is to be expected. You may be required to work nights, weekdays, weekends, and general holidays. Salary range: $105,000 - $110,000/year.

WHO ARE WE?

Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time.

We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love.

For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. And, that’s something we’re truly proud of. Work That Matters, People Who Care.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Special needs accommodation is available at all stages of the application process upon request.