Account Director - Facilities Management

Key Responsibilities

Lead revenue growth and ensure profitability for assigned accounts

Build and maintain strong client relationships through excellent service delivery

Manage, mentor, and inspire on-site teams to achieve performance goals

Identify and pursue new business opportunities to drive account growth

Oversee resource planning, scheduling, and workforce optimization

Recruit, onboard, and train team members to support operational success

Ensure compliance with safety standards and quality assurance protocols

Drive client satisfaction and long-term account retention

COMPETENCIES FOR SUCCESS

Strong leadership presence with the ability to influence and inspire

Results-oriented, with a focus on operational excellence and execution

High level of accountability—for self and others

Collaborative mindset and commitment to team success

Exceptional attention to detail and organizational skills

Comfortable using data and technology to inform decisions

Committed to inclusive leadership—ensuring every voice is heard

WHO ARE WE LOOKING FOR?

Minimum of 2 years of operational experience in Custodial & Maintenance management.

Experience overseeing custodial operations in retail and office environments is considered an asset.

Multi site contract experience is a plus

Ability to travel overnight when required

Awareness of technical elements needed to deliver services support

Attracts, develops and retains employees, providing a safe, supportive work environment, supporting People strategies

Excellent interpersonal and communication skills.

Strong attention to detail with the ability to manage multiple priorities in a fast paced and deadline driven environment.

Must pass a Federal criminal background check

WHAT’S IN IT FOR YOU?

Employee Referral Program

Fully covered supplemental medical and dental care benefits.

While other companies are downsizing, we are growing!

Be number one from day one by joining an industry leader.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.