Practice Insights Analyst

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Job Details

The Practice Insights Analyst is responsible for transforming data into actionable insights that support business decision-making, operational performance, customer engagement, and analytics-enabled business process improvements across the Practice Insights and InSite Data Solutions portfolio.

Reporting to the Product Owner – InSite Data Solutions, this role develops, maintains, and analyzes recurring and ad hoc reporting, dashboards, scorecards, and visualizations for internal and external stakeholders while helping ensure that InSite data products remain accurate, usable, and aligned to business needs.

This role works closely with the Lead – InSite Analytics Program and the Senior Analyst – Pharmacy Enablement, serving as an integral analyst within the broader Practice Insights team by supporting requirements gathering, issue investigation, solution testing, reporting enhancements, and stakeholder-facing analytics deliverables.

The role requires strong analytical skills, attention to detail, business process understanding, and the ability to synthesize complex data into clear insights and recommendations.

Primary Duties and Responsibilities

Data Analysis and Reporting

Utilize business intelligence tools across departments and functional areas to provide concise, targeted, and detailed reporting and analysis for internal and external audiences.

Develop, execute, and analyze key departmental reports, dashboards, scorecards, and performance updates.

Perform data mining and analysis to identify trends, root causes, risks, opportunities, and performance drivers.

Prepare recurring monthly, quarterly, and ad hoc reporting for business stakeholders and leadership.

Translate business questions and operational needs into data requirements, analysis plans, and reporting outputs, maintaining strong understanding of the assigned InSite and Practice Insights data domains.

Present analysis in a clear, concise, and easy-to-follow format using effective data storytelling and visualization techniques.

Make recommendations for reporting, dashboard, process, or analytics improvements to business and technical partners.

Analytics Product and Solution Support

Participate in the analytics product development lifecycle by supporting requirements gathering, data discovery, solution design, testing, implementation, documentation, and ongoing enhancements.

Support the Product Owner – InSite Data Solutions by helping translate business needs into analytic deliverables and by surfacing opportunities to improve usability, consistency, and value realization of InSite analytics products.

Support the Lead – InSite Analytics Program and the Senior Analyst – Pharmacy Enablement through issue research, data validation, recurring reporting execution, business process analysis, and project support as assigned.

Participate in project planning, requirements review, solution testing, and implementation activities, including documenting defects and validating solutions before deployment.

Develop and maintain written standard operating procedures, business rules, report logic, and supporting documentation.

Business Intelligence and Visualization

Develop, test, and maintain interactive visualizations and tabular reporting applications.

Conceptualize, design, and deliver data visualization solutions that synthesize complex data into meaningful communication for business stakeholders.

Leverage enterprise-standard business intelligence and visualization tools to support data-driven decision-making.

Apply design and communication principles that tailor insights to the audience and reinforce the business question being addressed.

Assist in developing and applying best practices for dashboard design, reporting consistency, data validation, and insight sharing across the organization.

Stakeholder Collaboration and Operational Support

Partner with business users, analytics teams, IT, and cross-functional stakeholders to gather requirements, investigate reporting issues, and deliver meaningful analytics solutions.

Establish and maintain effective working relationships with internal and external stakeholders to produce sustainable reporting and analytics solutions.

Collaborate with team members and subject matter experts to identify strategically relevant insights and opportunities for enhanced analytics support.

Provide support for departmental and leadership requests by performing focused analysis and preparing materials that enable informed decisions.

Data Governance, Quality, and Efficiency

Support data quality validation, business rule application, and information lifecycle practices that improve consistency and trust in analytics outputs.

Leverage approved AI-enabled tools and automation capabilities to improve efficiency, productivity, reporting processes, and the quality of analytics deliverables while adhering to company policies, data governance standards, and responsible AI practices.

Identify data quality, process, or system issues and escalate findings appropriately to support timely resolution and continuous improvement.

Experience and Educational Requirements

Requires broad training in fields such as business administration, statistics, economics, data and analytics, computer science, mathematics, healthcare analytics, or similar vocations generally obtained through completion of a four-year bachelor’s degree program or equivalent work experience.

Typically requires a minimum of five (5) to seven (7) years of directly related and progressively responsible experience in data analysis, business intelligence, reporting, data visualization, analytics support, or a related field.

Experience working with commercial-grade data and analytic products is required.

Experience in healthcare, pharmacy, pharmaceutical distribution, sales operations, customer analytics, or business operations analytics is preferred.

Minimum Skills, Knowledge, and Ability Requirements

Strong analytical skills with the ability to integrate, analyze, and interpret business-level data from multiple sources.

Strong familiarity with business intelligence concepts, reporting lifecycle practices, and data warehouse applications.

Working knowledge of business intelligence and data visualization tools such as Power BI, QlikView, Qlik Sense, Tableau, or similar platforms.

Familiarity with relational database concepts and tools such as SQL Server, MS Access, SQL, or similar data access mechanisms.

Ability to gather, document, and translate business requirements into reporting or analytics solutions.

Strong troubleshooting and problem-solving skills, including the ability to investigate reporting issues, identify root causes, and recommend practical solutions.

Ability to communicate analysis results clearly and concisely for business stakeholders and to create presentation materials that support leadership discussions.