Management Support Specialist

Supports military and civilian personnel programs by managing evaluations, promotions, awards, and records to ensure accuracy, compliance, and timely processing across the organization.

Manages acquisition workforce initiatives including DAWDA funding, Section 852 programs, CAPL reviews, and career program activities to strengthen workforce readiness and compliance.

Provides advisory services to managers and employees on HR programs including DPMAP, incentive awards, recruitment strategies, career development, and resolution of personnel issues.

Analyzes workforce data, resolves personnel problems, and develops recommendations to improve strength management, readiness, retention, organizational structure, and HR program effectiveness.

Retrieves, validates, and organizes data from HR systems to prepare reports, briefings, and guidance materials supporting policy implementation and leadership decision making.

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected.

See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible In order to qualify, you must meet the experience requirements described below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience.

Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience: One year of specialized experience which includes: 1) assisting in performing military and civilian personnel management functions, such as maintaining personnel records, validating personnel actions, preparing evaluations, and/or supporting promotion and awards processes; and 2) assisting in managing recruitment, placement, workforce development, and/or incentive awards activities; and 3) assisting in analyzing personnel data, identifying issues, and/or recommending solutions related to strength management, readiness, retention, and organizational structure; and 4) assisting in preparing reports, briefings, and/or guidance materials to support human resources programs, policy implementation, and/or management advisory services.

This definition of specialized experience is typical of work performed at the next lower level/grade position in the federal service (NH-02/GS-11). Some federal jobs allow you to substitute your education for the required experience in order to qualify.

For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. You will be evaluated on the basis of your level of competency in the following areas: Customer Service Manages and Organizes Information Oral Communication Problem Solving