Field Operations Support Specialist

Requisition ID: 295725 Relocation Authorized: None Grade: 24 Position to be Panel Interviewed?

No Telework Type: Part-Time Telework Work Location: Sugar Land, TX Extraordinary teams building inspiring projects: Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place.

Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets.

Our services span from initial planning and investment, through start-up and operations. Core to Bechtel is our Vision, Values and Commitments . They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report .

Project Overview: Bechtel Equipment Operations, Inc. (BEO), a wholly owned Bechtel affiliate company, functions as the construction equipment asset manager of Bechtel Group and is actively engaged in projects across all of Bechtel's business lines.

In support of its involvement, BEO uses sophisticated estimating and scheduling systems to assist projects in developing bid proposals, equipment lease versus purchase analysis, tool and consumable utilization forecasts, scaffold estimating and supply, and overall construction fleet utilization plans.

Headquartered in Sugar Land, Texas, BEO also manages several permanent global equipment storage and support facilities.

Job Summary: The Field Operations Systems Specialist is responsible for proactively enabling field and operations teams through hands-on training, system adoption support, and front-line hardware troubleshooting across Field Operations Specialist.

This role focuses on building user competency, resolving device and system issues in the field, and ensuring accurate, well-maintained data across systems such as ToolHound, HorseTrader, PEMS, and Trackunit.

This position partners closely with field personnel to deliver practical training, reinforce best practices, and identify opportunities to improve workflows, data accuracy, and system usability.

While providing day-to-day support, the role is primarily centered on proactive enablement, issue prevention, and continuous improvement-not reactive ticket resolution.

A strong attention to detail and a basic analytical mindset is required to validate data, spot anomalies, and support simple reporting that drives better equipment visibility, utilization, and decision-making.

"This position is designated as part-time telework per our global telework policy and will require at least three days of in-person attendance per week at the assigned office or project.

Weekly in-person schedules will be determined by the individual and their supervisor, in consultation with functional or project leadership" #LI-TH1 Major Responsibilities: Field Enablement & Training Ability to design and deliver hands-on, role-based training for field and operations users (in-person and virtual) Strong coaching mindset with a focus on proactive user enablement, not reactive support Experience creating clear job aids, quick-start guides, and SOPs that reinforce best practices Ability to assess user skill gaps and tailor education to varying technical comfort levels Technical Hardware & Systems Competency Practical experience supporting and troubleshooting field-facing hardware (e.g., telematics devices, trackers, scanners, mobile devices, gateways) Ability to diagnose connectivity, power, installation, and data-flow issues from device to system Comfort working across integrated platforms and understanding how hardware, software, and data interact Strong attention to detail when validating device status, configurations, and data accuracy Reporting & Light Data Analytics Proficiency in building and maintaining operational reports and dashboards (Excel, Power BI, or similar tools) Ability to validate, reconcile, and monitor data quality to ensure reports are accurate and trusted Skill in identifying trends, gaps, or anomalies and translating them into actionable insights Comfort working with large datasets without needing to be a dedicated data analyst Process Simplification & Communication Exceptional ability to translate complex systems, workflows, and technical issues into clear, everyday language Strong written and verbal communication skills tailored to field crews, supervisors, and leadership Ability to simplify workflows, reduce manual effort, and promote consistent process adoption Confidence influencing without authority by aligning solutions to operational needs Operational Mindset & Continuous Improvement Strong sense of ownership and accountability for system health, adoption, and usability Proactive approach to identifying and preventing issues before they impact operations Ability to partner cross-functionally with operations, IT, vendors, and support teams Organized, detail-oriented, and capable of managing multiple priorities in a field-driven environment Education and Experience Requirements: Requires bachelor's degree (or international equivalent) and 2-5 years of relevant experience or 6-9 years of relevant work experience 2-3 years of experience in data analysis, reporting, system administration, or technical support.

Strong proficiency in data management, reporting, and data quality validation. Experience with reporting tools (e.g., Excel, Power BI) and data analysis techniques. Ability to translate operational requirements into structured reports and dashboards. Strong communication skills with the ability to train and support non-technical users.

Experience creating documentation, training materials, and process guides. High attention to detail with a focus on data accuracy and consistency. Ability to manage multiple priorities and work cross-functionally.

Required Knowledge and Skills: Experience with fleet management / asset management systems (Toolhound, Horsetrader, PEMS, Track Unit, or similar). Experience building dashboards in Microsoft Power BI or similar tools. Basic SQL knowledge for querying and validating data. Experience with training delivery and instructional design.

Understanding of system integrations and data flow between platforms. Background in construction, logistics, or asset-intensive environments. Total Rewards/Benefits: For decades, Bechtel has worked to inspire the next generation of employees and beyond!

Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth.

Learn more at Bechtel Total Rewards Diverse teams build the extraordinary: As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences.

This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent.

We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably. Click here to learn more about the people who power our legacy.

The position to which you are applying may have additional background and drug screening requirements from those of your current position. Please speak with your Bechtel recruiter to determine if any additional background and drug screening is required for this position and work location.

Bechtel's internal staffing policy includes the minimum time that you need to be in your current position before applying to a new position. Please refer to the applicable policy manual and ensure you meet the minimum requirements.

Per Policy 203-Internal Staffing, the Functional Manager of all internal Bechtel employees that are selected to proceed with an interview as part of Bechtel's internal recruitment process will receive a notification including the position title and corresponding Functional Lead.

Please note that the overtime designation for this position might differ from your current position even if the position is at the same grade level. Please speak with your TA Specialist to understand the overtime eligibility for this role.