Investigative Support Specialist

Manages investigative complaints i.e. intake, analysis, records management, status tracking and reporting/monitoring action and case closeout.

Reviews incoming complaints and establishes records, enters data into case tracking system and routes complaints appropriately.

Performs quality reviews examining thoroughness, completeness, organization, documentation and data to ensure compliance with relevant standards.

Maintains investigative records, ensuring security, retention/disposal consistent with National Archives and Records Administration (NARA) guidance.

Processes Freedom of Information Act (FOIA) requests for investigative records in accordance with Agency guidelines and timeframes and monitors incoming and outgoing Congressional correspondence.

Time in Grade: For entry at the GS-12 level, status applicants must have served 52 weeks as a GS-11 or equivalent or higher grade, in the Federal Service Specialized Experience: Applicants must have 52 weeks of specialized experience at the GS-11 level or equivalent under another pay system.

Specialized experience is defined as performing in an investigative support role for a high-level professional or government program.

Experience includes compiling work that involves applying investigation and compliance principles, concepts, and methodologies; independently identify sources of information to detect illegal activity and document issues or probable cause; research, analyze, interpret, and evaluate data and information to make appropriate recommendations; preparing reports and technical information according to agency policy and procedures.

You must meet the minimum qualification requirements as stated in the Office of Personnel Management (OPM) Operating Manual, Qualification Standards for General Schedule Positions: http://www.opm.gov/qualifications/Standards/group-stds/gs-prof.asp.

Paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social) is qualifying.

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience. Qualification and time-in-grade requirements must be met by the closing date of this announcement.

Applicants who have held a non-temporary General Schedule (GS) position within the last 52 weeks must meet the time-in-grade restriction.

Additional Required Documents Information Interagency Career Transition Assistance Program (ICTAP) Priority Consideration: If you are a federal employee who will be or has been separated by a Reduction in Force (RIF), you must submit a copy of your RIF separation notice and SF-50 if available.

For more information on ICTAP, click here ICTAP Guidance. NOTE: If you have never worked for the Federal Government, you are NOT ICTAP eligible. The following documents must be submitted as they apply to your eligibility claim, before the announcement closes: Most recent completed annual performance appraisal within the past 18 months.

The performance appraisal must include the final rating. Mid-year progress reviews will not be accepted. Latest SF-50 that shows your position, grade level, and duty location for the job you were (or will be) separated from.

If you did not reach your full performance level or promotion potential, you should also submit an additional SF-50 that documents that grade level. Proof of ICTAP eligibility, such as: RIF notice within the past year. Removal notice for refusing relocation. Disability annuity termination notice. Agency's certification of inability to reemploy you.

For more details on ICTAP, see 5 CFR Part 330 Subpart G and OPM's Guide to Career Transition.

Individuals with disabilities: If you are an individual with a documented disability, you must submit a letter signed by a doctor, a licensed medical professional, a licensed vocational rehabilitation specialist, or any federal, state, or local agency that issues or provides disability benefits.

The letter should state that you have a documented disability and are eligible for employment under the Schedule A hiring authority, 5 CFR 213.3102 (u).

Military Spouse Preference (MSP) Eligible: If you are a Military Spouse Preference applicant, you must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference.

Click here to obtain a copy of the Military Spouse PPP Self-Certification Checklist. If determined best qualified, you will be placed at that full performance level of the position.

Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified.

You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist.

Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified.

You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference.

Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist. Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified.

You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist.