Customer Care Representative (French)
TalentWorldGroup · France
Skills in this posting
Extracted from the posting text by the instrument — the demand side, read literally.
The posting
Customer Care Representative (French) – Remote for Mobile Services Project Start: August 2026 Contract: Freelance cooperation agreement | Remote: 100% Languages: French (C2) and English (C1) About TalentWorldGroup
TalentWorldGroup is a global multilingual contact center focused on remote work solutions and long-term collaboration. We promote flexibility, professional growth, and international teamwork. Position Overview We are currently hiring French-speaking Customer Care Representatives to support a mobile phone rental service provider in France.
In this role, you will handle inbound customer interactions, assisting users with inquiries related to their mobile phone rental services. You will provide clear, professional, and customer-focused support while ensuring a smooth and positive customer experience. Responsibilities Customer Support (Inbound)
Handle inbound customer support calls
Assist with inquiries related to mobile phone rentals and services
Provide clear, friendly, and professional communication
Resolve customer concerns efficiently
Operations & Documentation
Accurately document customer interactions
Follow internal processes and guidelines
Ensure high-quality service standards
Profile
C2 French and strong English (C1)
Previous customer support experience
Experience handling inbound calls
Strong communication and problem-solving skills
Comfortable working independently in a remote environment
Schedule
Monday to Friday
4 hours per day
Operating hours: 09:00 – 20:00 (CEST)
Flexibility required within this timeframe
Compensation & Training
€11/hour
Training duration: 4 days
Paid training
Training start date: August 11, 2026
Technical Requirements
Stable wired internet connection (LAN required)
Desktop or laptop (Windows 11 or macOS 14 minimum)
Minimum 1.8 GHz processor, 8 GB RAM, 10 GB free disk space
Wired USB headset
Why Join TalentWorldGroup
Fully remote, flexible setup
Freelance cooperation agreement
Long-term project potential
Gamification program incentives
Opportunity to work with international clients
Structured onboarding and support
Originally posted on Himalayas
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The PivotHop read
- What a customer support specialist actually earnsmedian, seniority, by country
- Where customer support specialists move nextevery measured route out
- All open customer support specialist rolesthe full board
Where these skills also reach
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