Portuguese Videogames Customer Service (WRITTEN SUPPORT)

Keywords Studios Mexico is looking for customer service representatives for written support - NO CALLS.

POSITION SUMMARY

Player Support communicates with with players and solves their problems, such as lost accounts or questions regarding details, and provides excellent customer service (through chats, emails and tickets).

Requirements

Strong written and verbal communication skills in English.

Strong written and verbal communication skills in Portuguese.

Ability to multi-task.

Ability to easily adapt in a constant evolution environment

Excellent customer service skills

Ability to actively listen to instructions and execute tasks communicated.

Full-time availability

High School Diploma preferred but not required.

Living in Mexico City or Estado de Mexico.

Law Benefits.

2 days off.

Career path.

After 3 months

Medical expenses insurance.

Saving funds.

Grocery tickets ($1,200)

Here you can watch some videos from our official FB account regarding this position:

https://www.facebook.com/watch/?v=612148667236746&...

https://www.facebook.com/watch/?v=570454408169826&...

https://www.facebook.com/watch/?v=1108036716785896...

PRIVACY POLICY

By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice .