Medical Administration Officer/Deputy Chief of Health Administration Service
Veterans Health Administration · Indianapolis, Indiana
Skills in this posting
The posting
In this position, you will serve as Medical Administration Officer, Deputy Chief of Health Administration Service.
Duties and responsibilities include, but are not limited to: Provides timely and reliable information and advice regarding the subject matter under his/her purview, to include efficiency and effectiveness of patient transportation program, administrative officer of the day program, beneficiary travel, enrollment and eligibility, and outpatient scheduling compliance and standardization.
Oversees service management through subordinates managing the daily operations Scheduling, Enrollment, and Healthcare Administrative Officer of the Day.
Establishes and reviews patient administration systems and patient care functions for the organization that ensures government needs are met and validated, and that economy and quality of operations are maintained or improved.
Authority for the development and management of a large operational budget and is responsible for the formulations, fiscal administration and coordination with appropriate services in administering significant fund control budgets.
Reviews and structures organization to optimize use of resources and maximize efficiency and effectiveness of the organization. Participates in the annual budget estimate for operation of HAS activities. In addition to funds for patient care, budget estimates include staffing requirements, equipment and supplies, etc.
Ensures business administration requirements and their implications are appropriately understood and considered in decision-making. This requires forecasting, trending, and analysis as well as evaluation of existing and new laws, Directives, and Handbooks to ensure the latest program requirements are met.
Makes workload surveys and scheduling studies in clinics and admission sections to recommend changes in the work distribution, scheduling policies, etc. Performs methods and procedure studies and makes recommendations for changes. Evaluates reports by analyzing facts and performing appropriate research and prepares detailed responses.
Determines appropriate recommendations for unresolved or questionable problems and performs follow-up. Researches and determines or recommends appropriate actions or interpretation of issues that impact organization. Work Schedule: Monday-Friday, 8:00am - 4:30pm Virtual: This is not a virtual position.
Position Description/PD#: Medical Administration Officer/Deputy Chief of Health Administration Service/PD92485-0 Relocation/Recruitment Incentives: An incentive may be authorized for highly qualified candidates Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized Drivers License Required.
A current, valid state-issued Driver's License is required for this position. NOTE: We cannot accept photographs, therefore; please do not submit a copy of your license with your application package. If an interview is requested, you will be required to provide a copy of your current, valid state-issued Driver's License.
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/18/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.
For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.
If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization.
Examples of specialized experience would typically include, but are not limited to: planning, developing, and carrying out complex objectives involving inter-facility healthcare delivery programs; knowledge of health care system management principles; interfacing with individuals at all levels of an organization; writing, preparing, and presenting documents and reports for senior leadership; applying analytical skills, practices, methods and techniques to implement solutions to a variety of issues; acquiring and maintaining a working knowledge of relevant laws, regulations, policies, standards or procedures; and planning and directing the activities of subordinates and managing training and support needs to assure an appropriate work environment.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
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