UX Researcher (Temp-6 month)

Match Affinity is hiring a mixed methods User Researcher (UXR) to drive research efforts across the dating and social connections space. In this position, you will partner with leadership, product managers, and designers using a variety of quantitative and qualitative research methods to identify new opportunities to improve the dating journey, validate product solutions, and help us understand the "why" behind the trends we see within our analytics data.

Affinity is a division of Match Group that is home to online dating apps like BLK, Chispa, Yuzu, and Upward where singles can connect based on what they have in common. Creating a sense of belonging doesn’t stop at our products - it’s the foundation of every team we hire. For this position we are looking for a researcher to support BLK, but you may assist with research on the other Affinity apps.

When it comes to dating, the connection starts online, but the real magic happens once you meet in real life (IRL). We think the same is true for creating the best platforms, so we work together IRL in our Dallas, TX, office 3 days/week.

How you'll make an impact

Conduct research initiatives that drive our brands towards making dating enjoyable and rewarding for singles, using rigorous qualitative and quantitative research methods.

Foster a deep understanding of a variety of user segments for our Affinity apps in general.

Generate actionable insights to drive stakeholder decision making for a range of initiatives, including innovative new bets.

Communicate insights in compelling ways; bridge alignment across teams through written reports and in-person presentations.

Partner with Design and Product to make research an essential part of our practice and culture (i.e., creating documentation on best practices, advocacy of methods, partnering and mentoring on tests run by design or PMs).

You'll love it here if you are

Excited to play a key role in improving dating for a number of different user segments with unique needs.

Empathetic and curious — able to investigate complex and very human problems with minimal bias and ego

Have a strong analytical orientation and curiosity about research and its implications

Creative and flexible in your approach to answering questions

Passionate about conducting mixed methods research to create a more complete picture of the problem space

We could be a Match if you have

At least 1+ years of experience conducting user research in a product environment (B2C or B2B)

Experience conducting user interviews and usability testing (moderated and/or unmoderated).

Experience creating surveys and analyzing the results to determine user attitudes and behaviors

Excellent communication and storytelling skills to share research to all audiences from designers to executive level stakeholders.

Comfortable in a fast-paced, growth-oriented environment