Supervisory Statistician

Plans, directs, and oversees enterprise analytical and statistical studies to support organizational planning, policy development, and executive decision-making Develops and implements enterprise data analytics strategies, business intelligence capabilities, data governance, and customer data management methods to improve organizational performance Collaborates with senior VA leaders, partner organizations, and stakeholders to identify organizational needs, communicate analytical findings, and improve customer experience Develops and executes enterprise engagement strategies while representing the organization across VA, Federal agencies, and professional communities to advance organizational goals Directs complex analytics projects, products, and services, including the development and implementation of statistical methodologies Provides administrative and technical supervision by planning and assigning work, evaluating performance, developing employees, and ensuring organizational objectives are achieved Work Schedule: Mon - Fri 8:00 am - 4:30 pm Compressed/Flexible: Available with supervisory approval Telework: Ad hoc telework (situational telework) available with supervisory approval Virtual: This is not a virtual position.

Position Description Title/PD#: Supervisory Statistician/PD001960 Relocation/Recruitment Incentives: Not authorized Financial Disclosure Report: Not required Permanent Change of Station (PCS): Not authorized Physical Requirements: Work is primarily sedentary, although some slight physical effort may be required.

The work is conducted in an office setting, using standard information technology tools.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. You may qualify based on your experience and education as described below: Individual Occupational Requirements: A.

Degree: that included 15 semester hours in statistics (or in mathematics and statistics, provided at least 6 semester hours were in statistics), and 9 additional semester hours in one or more of the following: physical or biological sciences, medicine, education, or engineering; or in the social sciences including demography, history, economics, social welfare, geography, international relations, social or cultural anthropology, health sociology, political science, public administration, psychology, etc.

Credit toward meeting statistical course requirements should be given for courses in which 50 percent of the course content appears to be statistical methods, e.g., courses that included studies in research methods in psychology or economics such as tests and measurements or business cycles, or courses in methods of processing mass statistical data such as tabulating methods or electronic data processing. or B.

Combination of education and experience: courses as shown in A above, plus appropriate experience or additional education.

The experience should have included a full range of professional statistical work such as (a) sampling, (b) collecting, computing, and analyzing statistical data, and (c) applying statistical techniques such as measurement of central tendency, dispersion, skewness, sampling error, simple and multiple correlation, analysis of variance, and tests of significance. and Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-14 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to: Leading analytical and statistical studies to support organizational planning, policy development, and decision-making; Developing and implementing enterprise data analytics strategies, business intelligence capabilities, data governance, and customer data management methods; and Leading or supervising staff by setting performance expectations, evaluating performance, and ensuring organizational objectives are achieved.

You will be rated on the following Competencies for this position: Analysis and Problem Solving Customer Service Leadership Project Management Strategic Thinking Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: Resume must include job title and employer name, number of hours worked per week, start and end dates (including month and year), list of duties and responsibilities for each position held. In addition, if the experience was a federal position, you must list series and grade for each position held.

Failure to include this information may result in an ineligible rating. A full year of work is considered to be 40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities.

Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

For more information on qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies.

To be qualified for this vacancy, you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and meet the well-qualified criteria below: Experience independently leading enterprise-level customer experience (CX) analytics and statistical studies, sentiment/ text analytics, journey analytics, or satisfaction/loyalty modeling, that directly inform executive-level decision-making, including responsibility for methodology, analysis, findings, and presentation of insights to senior leadership.

Experience independently establishing and directing an organization's customer experience data analytics strategy, including building governance frameworks for CX data collection, integrating disparate customer data sources, and setting organizational direction for how customer insights are used to drive decision-making.

Experience providing executive leadership over multiple organizational functions supporting customer experience improvement initiatives, while managing competing organizational priorities and achieving strategic objectives tied to customer satisfaction, engagement, or service delivery outcomes.

Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Local Commuting Area: The local commuting area for this position is defined as a radius of 50 miles from Washington, DC.

This includes all locations that fall within a 50 mile driving distance from 810 Vermont Avenue NW, Washington, DC 20420.