Solution Architect SAP C4C v2

To strengthen our IT department, we are looking for a Solution Architect SAP C4C v2 to shape our global CRM landscape based on SAP Sales Cloud v2 and SAP Service Cloud v2.

As the architectural lead, you will design scalable and integrated solutions that support Sales, Customer Service, Marketing, and Digital Customer Experience processes, while ensuring seamless connectivity across SAP S/4HANA, SAP BTP, and other enterprise platforms.

Working closely with Product Owners, business stakeholders, and development teams, you will drive architectural decisions, govern technology standards, and help define the future roadmap of our customer engagement ecosystem.

**This is where you'll excel**

* You define and drive the target architecture for Bühler's global CRM platform and Customer Engagement ecosystem

* You design scalable integration and data solutions across SAP Sales Cloud v2, SAP Service Cloud v2, SAP S/4HANA, SAP BTP, and connected digital platforms

* You translate business and technical requirements into solution architectures, implementation roadmaps, and design guidelines

* You lead architectural governance, technical decision-making, and ensure compliance with enterprise architecture, integration, and security standards

* You collaborate closely with Product Owners, business stakeholders, and delivery teams to continuously evolve and enhance CRM capabilities

**These are the skills you'll need**

* University degree in Computer Science, Business Informatics, Engineering, or a comparable qualification, combined with proven experience as a Solution Architect or Lead Architect in large-scale SAP CRM transformation programs

* Deep expertise in SAP Sales Cloud v2, SAP Service Cloud v2, SAP S/4HANA, SAP BTP, and SAP Integration Suite within complex global SAP environments

* Strong knowledge of enterprise integration architecture, including APIs, event-driven architectures, master data integration, customer data management, and enterprise integration patterns

* Ability to define architecture roadmaps, lead technical governance, and translate business strategy into scalable, secure, and future-oriented solution designs

* Excellent stakeholder management and communication skills in English, with experience working in Agile (SAFe) environments and influencing business and technology decisions at senior leadership level

**Attractive vacation entitlement**

Enough time for relaxation and personal interests - we offer from 25 to 30 days of vacation per year depending on age.

**Attractive mobility concept**

We offer an OSTWIND ZVV / Z-Pass + half-fare travelcard for CHF 365 + CHF 400 public transport credit as well as an attractive first-class travelcard or free parking.

**VIVA Restaurant**

We offer our employees a daily fitness menu from 9, 00 CHF.

**Employer-funded pension plan**

The Bühler Pension Fund offers Bühler employees an independent pension fund that ensures reliable financial security in retirement: www.pk-buhler.ch

**Health-Port**

We are committed to preventive health care through laboratory analyses, massages, nutritional advice, physiotherapy, group courses and a company doctor.

**Sports activities**

We promote physical activity through self-organized circuit training and running groups as well as vouchers for Update and Activ Fitness.

**Questions? We are happy to answer them!**

Marcel Huber

Senior Recruiting Specialist

[Linkedin](https://www.linkedin.com/in/marcel-huber-23a298b8/)

**Creating impact together at Bühler!**

Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines.

Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries.

We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.