Software Engineer, CX

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

In NiCE as a NodeJs Developer , you will be responsible for designing, developing, testing, and maintaining scalable and efficient Java / Node based applications that meet business requirements.

You will collaborate closely with cross-functional teams, including product managers, designers, and other developers, to deliver high-quality software solutions. Your role involves writing clean, well-structured, and maintainable code following best practices and coding standards.

Additionally, you will debug and troubleshoot application issues, ensuring optimal performance and user experience.

How will you make an impact?

Develop quality, proficient and enterprise grade solutions

Test your code using Unit/System tests and automation

Work as a member of an agile team to enhance and improve software written in Java Spring-boot

Develop according to specific requirements with awareness of scalability, hardware capabilities, cross-environment, and platform implications.

Design and present projects to improve current process by researching new knowledge and collaborating on solutions, suggesting process improvements and best practices

Demonstrates ability to write efficient code for handling inter-process communications.

Fix bugs and care about enterprise grade quality

Work as part of the development team towards the application in an aggressive deadline

Implementation of software features according to design

Work and collaborate in multi-disciplinary Agile teams, adopting Agile spirit, methodology and tools

Have you got what it takes?

Degree in Computer Science or a related discipline (BE/BTech/MTech/MCA)

Must: 3-4 years hands-on software development experience with – NodeJS, TypeScript , AngularJS / ReactJS

Software development experience in AngularJS / ReactJs

Strong knowledge of Node.js

Strong knowledge of AWS

Proficient in JavaScript or TypeScript

Experience with docker containers running on Kubernetes

Excellent communication skills

Excellent problem-solving skills

Good to have - Hands-on experience with AWS cloud technologies

Open to learn new tech stack as need be

Working knowledge of unit testing.

Working knowledge of object-oriented software design.

Desire to work in a fast-paced environment.

Experience with implementation of Data structure and algorithms.

Excellent spoken/written English. Self-driven with a strong sense of ownership

Friendly disposition; work effectively as a team player

Work as part of the development team towards the application. Adhere and contribute to software best engineering practices.

Self-motivated and fast learner with a strong sense of ownership and drive

Bonus Experience

Experience with Jira

Experience in Snowflake

Experience with automation/testing tools

Experience with/knowledge of agile development processes

Experience as a technical or team lead or equivalent experience

Experience in contact center domain

Experience working in a CI/CD Environment

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 11584

Reporting into: Tech Manager

Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.