PreSales Solutions Consultant

Overview: The PreSales Solution Consultant will provide technical pre-sales support to the sales force, and to provide prospective customers with product and solution advice during pre-sales discussions. The Solution Consultant will participate in the acquisition and retention of customers by utilizing pre-sales solution consulting techniques to communicate the power, flexibility, and ease-of-use of Tulip’s market leading retail solutions. Responsibilities:

Assist sales in the qualification of customer needs through discovery

Participate across the sales lifecycle on acquiring strategic customers

Provide mentoring and training to peers, colleagues and partners

Demo the product, both standard and tailored to prospects and existing customers, onsite and via web meeting

Generate product demo scripts and scenarios and maintain demo environment(s)

Scope Proof of Concept engagements with prospects

Respond to Request for Information/Proposal documents

Stay current on product developments/releases to a level required for demo and POC

Support Marketing events - user conferences, trade shows and webinars

Stay current on competitive analyses and understand differentiators between the company and its competitors

Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, security etc.

Collaborate with the Retail Excellence team at Tulip to identify challenges specific to the retailer and propose opportunities provided by the Tulip platform to mitigate those challenges

In conjunction with Sales and Professional Services conduct transition briefing - communicate commitments and expectations in preparation for deployment

Act as the Tulip subject matter expert at Executive briefings and marketing events

Requirements

The ability to actively listen to customer requirements and provide a solution to address the customer’s business issue(s)

Demonstrate being proactive without being told what to do

Ability to prioritize tasks and be efficient to minimize wasted effort

Experience working with retail associate technologies from either the vendor or retailer side

Ideal Experience with POS, Clienteling, Retail Associate technologies

Active participant in the sales process and trusted advisor for account representative;

Demonstrated ability to learn new technology

Exceptional communication and presentation skills to include technical and business concepts

Demonstrated experience in supporting sales campaigns to customers

Extensive demonstration experience covering technical and value needs

English - fluent required and additional languages a plus.

Ability to travel internationally (primarily USA and EU)

Originally posted on Himalayas