People, Learning & Development Manager

Coming home to the Baur au Lac - where you experience a unique combination of hospitality and encounters at eye level. Our multicultural diversity is our strength, and our team is characterised by exceptional empathy and attention to detail.

As a passionate family business, we are committed to creating Baur au Lac moments for ourselves and our guests and exceeding expectations. We see ourselves as a talent factory that promotes personal development and creates an atmosphere in which everyone can develop individually.

As "passionate hosts and hostesses", we live appreciation and cordiality, which make our hotel unique. We endeavour to preserve the tradition and modernity of the Baur au Lac while at the same time shaping our future.

**It's all about people!**

We are looking for a motivated, committed and creative personality for a position as People, Learning & Development Manager.

# People, Learning & Development Manager #

#### Get to know the special spirit of Baur au Lac and become a member of our team. ####

## That's why you love this work: ##

General

* Guiding, developing, and supporting the People Team (both professionally and in terms of staffing)

* Leading the People Services and Young Talents teams

* Assisting with the optimization of processes within the HR Services Team

* Acting as a substitute for and supporting the Director of People

* Collaborating on or leading projects (Workplace Health Management, etc.)

* Taking on Manager on Duty duties

Learning & Development (ca. 40%)

* Planning and organizing the talent development strategy and related initiatives, taking into account the company-s strategy and operational needs

* Planning, conducting, and documenting training sessions, including online learning, and expanding the learning management tool

* Working closely with the internal departmental trainer

* Organizational development, competency development, and People & Performance Management

* Planning the onboarding process, Welcome Day, and induction period in collaboration with the People Teams

* Digitalization and optimization projects (e.g., employee communication, People Services)

* Leadership development

* Increasing employee satisfaction (employee surveys, monitoring of initiatives, etc.)

People Manager (ca. 40%)

* Supporting managers in the assigned area

* Recruiting for key and executive positions

* Retention and talent management

* Preparing and analyzing payroll reports, reports, and analytics

* Managing the help desk

## That's why this job is right for you: ##

Education and Knowledge

* Solid knowledge of HR, preferably in the hospitality sector

* Continuing education in HR as well as L&D / training management

* Strong affinity for tools

Additional Skills

* Experience in project management

* Leadership experience

Additionally understanding of

* HR services & administration

* Labor law

* Scheduling

Personal Skills

* Remains calm and level-headed even in hectic situations

* Warm and courteous

* Good listener

* Decisive and responsible

* Open to new ideas

* Willing to pitch in and not above doing any task

* Professional demeanor and strong communication skills