SUPERVISORY CBP OFFICER (PROGRAM MANAGER)

It is recommended that you apply as soon as possible in order to receive consideration as this announcement will close on 09/25/2026 at 11:59 p.m.

ET or on the day we receive 100 applicants (whichever comes first.) Joining the Customs and Border Protection Office of Field Operations will allow you to use your expertise to manage one or more national programs in order to help to detect and prevent terrorists and instruments of terror from entering/exiting the U.S.

Apply for this exciting opportunity to direct programs that strengthen the Department's ability to perform homeland security. This position starts at a salary of $110,422.00 (GS-14, Step 1) to $143,553.00 (GS-14, Step 10). Salary excludes COLA. Please see here for specific COLA Rates.

Salary above includes Special Rate for Customs and Border Protection Officer positions in overseas locality pay areas. Typical work assignments include: Managing one or more national programs in support of OFO operations. Providing program direction and support for a major Section, Branch, or comparable organizational entity.

Determining goals and objectives that need additional emphasis, developing measures that evaluate performance and making recommendations for program improvement and managing all resources.

In coordination with higher-level supervisor/manager, identifying and resolving, as applicable, unique issues where no policy exists, taking innovative actions to address new needs and/or issues. When requested by higher-level supervisory/manager, serving as a liaison with high-ranking officials in other Federal agencies and managers in DHS.

Other contacts include formal and informal meetings at times which may require extensive preparation of briefing materials or up-to-date technical familiarity with complex subject matter.

Conduct Responsibilities on Overseas Assignment: Employee will be subject to the laws of the United States while posted overseas to include those specifically applicable to Federal employees including the Standards of Ethical Conduct for Employees in the Executive Branch and the DHS Ethics/Standards of Conduct.

While posted overseas, the employee will conduct themselves in a manner that reflects honorably on the United States of America and which is consistent with any applicable diplomatic agreements between the United States and the host country.

This includes, but is not limited to: Excessive consumption of alcohol, or if the country forbids consumption of alcohol, the consumption of alcohol. Recreational use of controlled substances such as marijuana, whether prescribed or not, even if legal in the geographic location.

Using the services of a commercial sex provider, even if legal in the geographic location. Any conduct that could disgrace, embarrass, or discredit the Department of Homeland Security or the United States of America.

Failure to adhere to the above may subject the employee to disciplinary action, up to and including removal, the loss of security clearance, and the immediate expulsion from the host country.

If going from a LEO Covered Position to a Secondary CBPO Special Retirement Covered (SRC) Position: Please be advised that when you enter on duty in this Secondary CBPO SRC position you will no longer be covered under the Special Retirement System for Law Enforcement Officers, but will only be covered under the Federal Employees Retirement System (FERS).

For further information on the Secondary CBPO Enhanced Retirement Coverage, please see the Qualifications section If going from a Primary CBPO Special Retirement Covered (SRC) Position to a Secondary CBPO SRC Position and you have less than 3 years in a Primary CBPO SRC Position: Please be advised that when you enter on duty in this Secondary CBPO SRC position you will no longer be covered under the Special Retirement System for CBP Officers, but will only be covered under the Federal Employees Retirement System (FERS) or covered under your applicable non-special retirement system depending upon previous service.

For further information on the Secondary CBPO SRC, please see the Qualifications section.

Experience: You qualify for the GS 14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Managing one or more national program Identifying and resolving, as applicable, unique issues where no policy exits Supporting an aggressive safety and health program applicable to DHS and in compliance with all rules, regulations, and orders with respect to the CBP Occupational Safety and Health Program Performing inspection, intelligence analysis, examination, and law enforcement activities, to include the investigation of violations of laws enforced by CBP, and functions that directly support these activities Serving as a liaison with high-ranking officials in other Federal agencies and managers in DHS NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.

Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Secondary CBPO Special Retirement Coverage: This is a secondary position subject to mandatory retirement under the special retirement provisions for Customs and Border Protection Officers (5 CFR 842.1003; 5 USC 8425(b), 5 USC 8335(b); and 5 USC 8412(d).

Employees in secondary positions must meet the following conditions in order to be eligible for special retirement provisions: moved directly from a primary position to a secondary position without a break in service; complete 3 years of service in a primary position; and, if applicable, have been continuously employed in a secondary position or positions since moving from a rigorous position without a break in service exceeding 3 days.

For more information on required years of service and retirement age, click on this link If you have questions regarding your retirement coverage provisions, please contact the CBP Retirement Operations Center at (202) 863-6180.

The customs and border protection officer mandatory separation provisions of 5 USC 8425 do not apply to an individual first appointed as a customs and border protection officer before July 6, 2008.

You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 09/25/2026 The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees.

If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S.

Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity.

During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances.

For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Polygraph Examination: The SUPERVISORY CBP OFFICER (PROGRAM MANAGER) position is a polygraph-required position.

If you are not a current CBP employee in a law enforcement position, you may be required to take a polygraph exam and have favorable results in order to continue in the pre-employment process. Please see Polygraph Examination. Polygraph Reciprocity: CBP may accept the results of a prior federal polygraph exam in lieu of a CBP polygraph exam.

You will receive information to request reciprocity in your Background Investigation Package. Polygraph Waiver: Certain veterans may be eligible to obtain a polygraph waiver. You will receive information to request a waiver in your Background Investigation Package.

Probationary Period: Current and former federal employees may be required to serve or complete a probationary period.

If you are not a current GS-1895, and you are selected, you will have to meet the following medical/physical standards: Physical/Medical Requirements: Following a tentative job offer, candidates must undergo and successfully complete a medical screening process.

Individuals must be medically and physically capable of performing the essential job functions and duties of the position safely and efficiently without endangering the health and safety of the individual, others, or national security.

For more information regarding the medical screening process and requirements, check out our video and visit our website. Physical Fitness Test: You will be required to successfully pass the Pre-employment Fitness Test.

Please view both Hiring Process Deep Dive Video: The Fitness Test and Pre-Employment Fitness Test Physical Readiness Program, a 6-week program designed to assist you in achieving a level of physical fitness that will help you successfully pass the CBP fitness test. Bargaining Unit: This position is not covered under the bargaining unit.

We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. Failure to demonstrate sufficient detail in the body of your resume may impact your final rating. Please note you are not required to provide specific narrative responses to the skills and competencies described in this section.

If you are best qualified, you may be referred to the hiring manager for consideration and may be contacted for an interview.