Business Operations Manager

This is a Direct Hire Public Notice, under this recruitment, applications will be accepted for each location and/or installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application.

This Public Notice is to gather applications which may or may not result in a referral or selection. This position is being filled under Direct Hire Authority (DHA) in accordance with Section 5 U.S.C. 9905, as amended by P.L. 116-92, SEC 1109, further amended by P.L. 116-283, SEC 1117 and further amended by P.L.118-31, SEC 1104 and SEC 1250B.

Please read this Public Notice in its entirety prior to submitting your application for consideration.

Incumbents typical work assignments may include the following: Serves as the central integration point for the FSD Front Office, directing executive engagements, business processes, correspondence, and staff actions to advance the priorities of the Director and Deputy Director.

Shapes the organization's strategic direction by analyzing policy, authoring decision papers and briefings for senior leadership, and resolving complex issues across management, financial, and mission-related disciplines.

Leads business process re-engineering initiatives across the directorate, applying continuous improvement methodologies to streamline workflows, enhance customer service, and optimize the delivery of facility services.

Provides executive decision support by critically evaluating all read-ahead materials for senior leadership, ensuring information is well-reasoned and thoroughly vetted, and exercising discretion when coordinating sensitive, program-related concerns.

Directs the implementation of internal control and governance frameworks for business operations, ensuring compliance with departmental directives, audit requirements, and risk management protocols.

In order to qualify for this position, you must meet the requirements described below.

You may qualify at the GS-13 level, if you fulfill the following qualification requirement: One year of specialized experience equivalent to the GS-13 in the Federal Service (experience may have been gained in the private sector) which has given me the knowledge, skills, and abilities to successfully perform the duties related to the position being filled.

Specialized experience is defined as: (1) Managing key operational and administrative functions for a directorate or equivalent organizational level, including tracking executive correspondence, preparing staff actions, and ensuring the timely completion of assignments; (2) Analyzing and evaluating administrative or operational programs to identify inefficiencies and recommend solutions for process improvement and resource optimization; and (3) Assisting in the implementation of internal controls and ensuring operational activities comply with established organizational policies and procedures.

You may qualify at the GS-14 level, if you fulfill the following qualification requirement: One year of specialized experience equivalent to the GS-13 in the Federal Service (experience may have been gained in the private sector) which has given me the knowledge, skills, and abilities to successfully perform the duties related to the position being filled.

Specialized experience is defined as: (1) Leading business process re-engineering initiatives by applying continuous improvement methodologies to identify and resolve systemic operational inefficiencies and enhance the delivery of organizational services; (2) Serving as a principal advisor to senior leadership by authoring and defending high-level strategic documents (e.g., decision papers, position papers, strategic plans), shaping organizational strategy, and formulating recommendations on novel and complex issues impacting agency programs; and (3) Developing and implementing internal control and governance frameworks to ensure compliance with enterprise directives, audit requirements, and risk management protocols.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). You will receive credit for all qualifying experience, including volunteer experience.

All qualifications and education requirements must be met by the closing date of this announcement and clearly documented in your resume. Your resume may not exceed two (2) pages. For qualifications determinations, it is recommended that applicants include their months and hours worked per week for each employment listed on their resume.

If a determination is not able to be made about the duration of your creditable experience for qualification requirements, you will be removed from consideration.

Read more about what should I include in my federal resume at https://help.usajobs.gov/faq/application/documents/resume/what-to-include ACTIVE DUTY SERVICE MEMBERS: Federal agencies treat active duty service member as veterans, disabled veterans, and preference eligible, when they submit, as part of their application package, a "certification" of active service in lieu of a DD-214, indicating the service member is otherwise eligible and will be discharged or released within 120 days from the date of submission..

A "certification" letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.

This "certification" must include your rank, dates of active duty service, type of discharge and character of service (i.e. honorable), and date any terminal leave will begin. It must be signed by, or by direction of, the adjutant, personnel officer, or commander of your unit or higher headquarters.

Active duty members that fail to provide a valid "certification" of service with their initial application will be found "not eligible". Members may be appointed before the effective date of their military retirement/separation if they are on terminal leave.