IT Operations Coordinator

ANAVIA is a Swiss aerospace company and global market leader in the development and manufacture of advanced unmanned vertical take-off and landing (VTOL) aircraft systems with a maximum take-off weight of up to 1,150 kg. Our dual-use helicopter platforms and sensors support a wide range of missions, including intelligence and surveillance (ISR), infrastructure inspection, cargo, and other critical operations.

Driven by a multinational and disciplinary team of highly skilled engineers in mechatronics, avionics, composites, software, flight testing, and industry specialists in marketing, manufacturing, flight operations and service, ANAVIA manages the entire product lifecycle in-house - from concept and design through certification, production, and global customer support.

Headquartered in Bilten and Näfels, Switzerland, and a wholly owned subsidiary in the United Arab Emirates, ANAVIA combines Swiss engineering excellence with a growing international footprint. Our reputation is built on technological innovation, operational reliability, and uncompromising quality. Supported by a robust European supply chain, we deliver mission-ready aerospace solutions that reflect the highest standards of Swiss precision and manufacturing excellence.

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Your mission

As ANAVIA continues its rapid growth, we are seeking an IT Operations Coordinator who is eager to contribute to the future of unmanned aviation.

Join us as IT Operations Coordinator and take ownership of our IT operations, infrastructure, and cybersecurity initiatives. You will drive IT projects, strengthen systems and processes, and ensure reliable, secure, and efficient technology across ANAVIA, while contributing to the growth and continuous improvement of our digital environment.

Key Tasks

Oversee daily IT operations together with internal IT support and ensure clear prioritization and escalation handling

Act as main interface and coordinator for the external IT service provider

Lead implementation of IT initiatives (e.g. VPN, password manager, cybersecurity tools, MDM, backup and monitoring solutions)

Manage IT infrastructure topics such as networks, access rights, and system setup in collaboration with providers

Define and improve IT processes (onboarding, access management, device lifecycle, support workflows)

Coordinate cybersecurity measures including assessments, audits, and awareness initiatives

Manage software landscape and licenses, including engineering tools and enterprise systems

Support introduction and rollout of new software solutions across departments

Ensure documentation, transparency, and basic governance across IT systems

Identify opportunities to improve efficiency through digital tools and automation

Lead, support, and develop the internal IT Support function, ensuring effective prioritization, knowledge transfer, and continuous improvement

Manage and continuously optimize collaboration with external IT service providers, ensuring service quality, cost efficiency, and gradual development of internal capabilities

Your profile

Degree in IT, Engineering, or related field

5+ years of experience in IT operations, infrastructure management, IT project management, or similar role

Experience working with external IT service providers and managing vendors

Solid understanding of IT infrastructure, networks, and cybersecurity principles

Experience with enterprise software and license management

Experience in a manufacturing, engineering, aerospace, or technology environment is advantageous

Familiarity with engineering or simulation software environments is an advantage

Fluent in English; German proficiency (B2 or higher) is highly desirable due to regular interaction with local stakeholders

Competencies & Duties

Strong project management and execution skills with ability to handle multiple parallel topics

Business-oriented mindset with the ability to align IT decisions and investments with company objectives and operational needs

Structured and pragmatic approach to problem solving

Ability to translate business needs into IT solutions

Strong stakeholder and vendor management skills

Hands-on mindset with ownership mentality

Clear communication and ability to create alignment across teams

Compliance with company standards and quality requirements

Join a dynamic and international team at ANAVIA and help shape the future of unmanned aviation.

We look forward to receiving your application.

Please note that this position is open only to candidates who hold a valid Swiss work permit, EU nationality, or Swiss citizenship.