Club Operations Manager

Duties and Responsibilities Assists the Club Manager in the economic and efficient operation of the Top of the World Club. Ensures member satisfaction by resolving complaints and other issues in regards with club membership accounts and comment cards. Maintains work order and property maintenance logs in accordance with AF directives.

Submits AF Form 332's and performs follow-ups weekly. Serves as the vehicle control officer for the facility, maintaining all club vehicles logs, reports, and mileage. In addition, incumbent schedules vehicle maintenance based on AF requirements.

Responsible for time and attendance of Club employees using the Services Employees Time System (SETS) program. Responsible for DRAM Shop and Food Handler's Training.

Prepares and submits payroll for Club employees: ensuring timecards are processed in a timely manner and that the information is accurately processed before submitting to the Peterson SFB Accounting Office. Screens calls and visitors. Prepares and safeguards receipts.

Prepares daily cashier's reports, daily activity reports, and may prepare and consolidate daily activity reports. Prepares and maintains a daily financial spreadsheet for the Club Manager. Assists the Club Manager with special membership affairs, including the marketing and advertisement of these programs.

For those affairs, the incumbent of this position must choose a date, establish spending budget, plan the menu selection, order decorations, schedule employees, supervise the event, and draft/submit to the Manager an after action plan with recommendations based on the success or failure of the event and the financial impact to the Club.

Oversees the Bar staff and supervises the Kitchen Operations Manager. Assists, directs, and reviews the work of subordinates and evaluates their work performance. Approves and disapproves subordinates sick leave, annual leave, or any other type of absences from work.

Assists the Manager with the Club's annual budget including, Bar and Kitchen operating expenses. Orders bar equipment and supplies and conducts monthly inventories.

Incumbent is responsible for coordinating and approving the ordering of equipment and supplies for the kitchen with the Kitchen Operations Manager based on menu planning, budget, and events. Helps the Kitchen Operations Manager with kitchen inventory. Executes and documents machines pay outs using standardized AF software.

Position is position of trust. Performs other related duties as assigned. If interested in this position please preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13065612

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities.

An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 10/09/2026 The Area of Consideration for this vacancy announcement is US Citizens and legal US residents who are residing within the commuting area of Pituffik SB, Greenland.

Legal U.S. residents must possess a social security number. Business Based Action Outside Applicant Veteran Spouse/Widow/Parent of Veteran Transition Hiring Preference In order to qualify, you must meet the experience requirements described below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience.

Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience: General Experience: Proven progressive responsibilities in administrative, professional, technical or other work which has provided a general knowledge of management principles and practices, or progressively responsible experience in one or more of the functions managed by an operations manager.

Specialized Experience: In addition to the general experience, applicants must have specialized experience gained working in a government or civilian club, restaurant, or institutional feeding facility. The experience may include responsibility or supervision over at least one phase of club management operations.

Proficiency using the Club's Employee Time System (SETS), Microsoft Word, PowerPoint, Excel, Outlook, ALOHA, and FoodTrak is highly desirable.