Business Operations Analyst

In this role as a Business Operations Analyst, you will be responsible for: Analyzing various human capital data and information systems for strategic workforce planning, succession planning, organizational structuring and human capital management and identifies methods for improving or enhancing current practices and programs to ensure the workforce is effective in meeting mission objectives; Managing recruitment and staffing activities for EXAMS including drafting and reviewing job analyses, coordinating with OHR, and advising managers on recruitment/selection approaches; Drafting and presenting management analyses and reporting.

Communicating highly complex information to others via face-to-face meetings, telephone, or email; Executing strong written communication skills and utilizing subject matter expert knowledge of human capital management to draft and update procedural and other documents in the work area; Exercising judgment and discretion on matters requiring an acute sense of awareness both organizationally and politically; Maintaining and fostering collaborative relationships within EXAMS and across the agency; and Using Microsoft Excel, SharePoint, PowerBI and other data analytic tools to collect data, generate and analyze data trends, and develop charts, prepare detailed reports, presentations, and data analysis for Division leadership.

Time-in-grade for this announcement is one year at the GS/SK-13 level. Applicants are responsible for confirming all required materials are submitted by the closing date of the announcement.

Please check the How You Will Be Evaluated and Required Documents sections carefully, as missing documents will render the application incomplete and ineligible for review. Qualifying experience may be obtained in the private or public sector.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. All qualification requirements must be met by the closing date of this announcement.

MINIMUM QUALIFICATION REQUIREMENT: SK-14: Applicant must have at least one year of specialized experience equivalent to the GS/SK-13 level.

Specialized experience includes: Providing advice and guidance to managers related to human resource management, general administrative support (e.g. space management, performance management or records management), contract management, workforce analysis, or conference planning; AND Developing and implementing operational and administrative programs, policies, procedures, and/or initiatives to meet organizational needs and accomplish program objectives.

Communicating and working with diverse stakeholders across all levels within the organization to accomplish program objectives. ACCOMPLISHMENT RECORD COMPETENCIES: Your Accomplishment Record narratives should address the following competencies.

See the How You Will Be Evaluated section below for more information: Competency 1: Program Analysis - Examines and analyzes different types of data to assess the organization or program, or specific issues within the organization or program, and make recommendations.

Competency 2: Research and Analysis of Support Functions - Conducts research on and suggests improvements to program and office support functions. Competency 3: Teamwork and Collaboration - Interacts with internal and external others in a manner that advances SEC goals and objectives.

Competency 4: Workload Management - Effectively prioritizes workload in a way that accommodates unforeseen developments and achieves successful outcomes.