Medical Assistant (Part-Time -Remote )

Medical Assistant – (Part-Time) Schedule: Monday–Friday | 2:00 PM – 7:00 PM CST Location: Remote Employment Type: Part-Time Compensation: $16–$18 per hour (based on experience) Position Overview We are seeking a detail-oriented and patient-focused Medical Assistant to support a telehealth and care management program in a structured, high-volume outreach environment.

This role blends traditional Medical Assistant responsibilities with phone-based patient engagement. The majority of the shift will involve outbound patient outreach, appointment scheduling, and documentation; however, candidates must also be comfortable performing core clinical support duties in a remote setting. This is not an in-clinic position.

The work is conducted remotely and requires strong communication skills, efficiency, and comfort working within defined performance metrics. Core Responsibilities Patient Outreach & Scheduling

Conduct high-volume outbound and inbound patient calls during scheduled shift

Schedule Annual Wellness Visits and care management appointments

Provide professional patient education regarding preventive services

Meet daily outreach and scheduling performance targets

Medical Assistant Support Duties

Perform medication reconciliation with patients

Update medical histories, allergies, and preventive care gaps

Collect and document patient-reported vitals when applicable

Prepare charts for provider review

Ensure accurate documentation within the EHR

Support care coordination and follow-up activities

Compliance & Documentation

Maintain HIPAA compliance at all times

Accurately document all patient interactions in the EHR

Escalate clinical concerns to supervising providers as appropriate

What This Role Requires

Comfort making 50–80 patient calls per shift

Strong phone presence and ability to engage Medicare-aged patients

Ability to work efficiently in a fast-paced, structured environment

Excellent multitasking and documentation skills

Professionalism and resilience when handling objections or voicemail-heavy outreach

Qualifications

Medical Assistant certification or equivalent healthcare experience required

Prior experience in a medical office, primary care, or care coordination setting

Experience working with Medicare populations preferred

Ideal Candidate Profile

Self-motivated and disciplined in a remote setting

Comfortable with performance metrics and call volume expectations

Detail-oriented and clinically accurate

Reliable and punctual for scheduled shift

Able to balance patient empathy with efficiency