Supervisory Medical Support Assistant (OA)

Organize and schedule the clerical work in accordance with established priorities, policies and procedures.

Assign work, daily, weekly or monthly to employees, providing special instructions as necessary for new or unusual assignments.

Assure that quality, quantity, and accuracy requirements are met.

Provide on-the-job training to newly assigned clerks.

Recommend training and developmental needs of employees.

Brief Unit Commanders, soldiers, family members and groups on clinic policies, procedures, and issues.

Assisting with customer concerns.

Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience.

Your resume must clearly describe your relevant experience; if qualifying based one education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience: One year of specialized experience which includes performing clerical or reception duties in support of healthcare staff; receiving patients in person or via telephone; utilizing automated systems to enter and retrieve medical data; directing work of subordinate employees.

This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05) Some federal jobs allow you to substitute your education for the required experience in order to qualify.

For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.