Engagement Manager

About Diversified : Diversified is a global leader in audiovisual and media technology. We design and build innovative spaces and experiences for clients across industries such as corporate, entertainment, sports, retail, and government.

Our team partners with organizations around the world to create environments that connect people through technology. What to Expect: At Diversified , you’ll work on exciting and complex projects with opportunities to grow your career.

We offer a collaborative and flexible work environment, competitive pay and benefits, and a culture that values diversity, inclusion, and innovation. If you’re ready to grow, create, and make an impact, Diversified is the place to do it.

How You’ll Contribute: The Engagement Manager is responsible for leading client engagements from pre-sales through delivery, ensuring high-quality consulting services that drive client success.

This role operates as a hybrid position, combining engagement delivery with commercial pre-sales support—partnering with Sales, Proposal Management, and cross-functional teams to develop winning proposals and ensure seamless execution from pursuit through project completion. Location: US - Virtual What You’ll Do:

Engagement Delivery & Client Management

Lead end-to-end Advisory Services engagements from discovery through final deliverables

Serve as a primary client interface, building strong relationships and ensuring satisfaction

Facilitate discovery sessions, gather requirements, and develop client-ready deliverables and narratives

Manage timelines, milestones, risks, and overall engagement health

Ensure delivery quality, alignment to scope, and adherence to budget and objectives

Hybrid Pre-Sales & Proposal Enablement

Support development of proposals, SOWs, and executive summaries aligned to client needs and Advisory offerings

Contribute to RFP, RFI, and RFQ responses, ensuring alignment across technical, commercial, and delivery inputs

Partner with Proposal Managers to shape narrative and ensure compliant, high-quality submissions

Collaborate with Sales Coordinators on opportunity intake, documentation, and workflow coordination

Work with Account Executives to translate client requirements into actionable engagement strategies

Facilitate internal kickoff and review processes to align stakeholders prior to submission

Validate scope, assumptions, and resource plans to ensure proposals are accurate and achievable

Cross-Functional Coordination

Coordinate across Sales, Engineering, Finance, Legal, and PMO

Align stakeholders on scope, deliverables, timelines, and resources

Ensure consistent communication and accountability

Planning, Resourcing & Execution

Develop and maintain project plans and schedules

Coordinate resources to meet engagement objectives

Monitor progress and manage risks effectively

Business Development Support

Support Sales in advancing opportunities and expanding accounts

Contribute to proposal strategy and solution positioning

Identify follow-on work opportunities

What You’ll Bring: Required Skills/Qualifications

Bachelor’s degree in Business, Engineering, or related field (MBA preferred)

5+ years of experience in consulting, client services, or engagement management

Experience supporting proposals or pre-sales processes

Strong project management and communication skills

Key Skills & Attributes

Ability to balance pre-sales strategy and delivery execution

Strong collaboration and stakeholder management skills

Client-focused with strong business acumen

Detail-oriented with excellent organization and prioritization

Role Positioning This role bridges pursuit and delivery, ensuring continuity from opportunity development through execution, improving win rates and delivering consistent client outcomes. What We Offer: We believe great people deserve great benefits.

In addition to competitive compensation, we offer a comprehensive benefits package designed to support your health, financial wellbeing, and work-life balance: Multiple medical plan options to fit you and your family’s needs ◦ HSA & HRA company contributions Dental coverage, including orthodontic benefits, and vision plans Company-paid benefits ◦ Basic Life, AD&D ◦ Short-Term and Long-Term Disability insurance ◦ Employee Assistance Program (EAP)

Generous paid time off — 3 weeks PTO plus company holidays and floating holidays

401k with company match

Paid maternity leave

Healthcare and Dependent Care Flexible Spending Accounts (FSA)

A wide range of voluntary benefits including Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Life and AD&D coverage, and Legal Services

Commuter benefits

And much more

Originally posted on Himalayas