M
Dispatcher
MAT Electric service · Remote
$11k–$17kPosted pay
RemoteWorkplace
Aug 5Posted · Aug 5
Get on BoardSource
LanguageEnglish · Spanish
Skills in this posting
The posting
- Strong spoken and written English is required
- Clear and professional phone communication
- Previous experience in dispatching, customer service, sales, or appointment scheduling
- Organized, responsible, and comfortable handling several tasks at once
- Reliable computer, high-speed internet, headset, and quiet workspace
- Ability to work during California business hours (Pacific Time)
- Experience working with a U.S. service company is preferred
- Experience with CRM, scheduling software, Yelp, Thumbtack, or Google leads is a plus
- Answer incoming calls, text messages, and customer inquiries in English
- Ask customers the right questions and collect job details, photos, and addresses
- Schedule appointments and coordinate electricians’ daily routes
- Follow up with new leads, estimates, and previous customers
- Confirm appointments and notify customers about schedule changes
- Update customer information, job notes, and appointment status
- Communicate with electricians throughout the workday
- Help turn incoming leads into booked appointments
- Request customer reviews and follow up after completed jobs
- Perform basic administrative and customer service tasks
- Sales and lead-conversion experience
- Dispatching or appointment-scheduling experience
- Experience with U.S. home-service companies
- Familiarity with CRM and scheduling software
- Basic understanding of electrical, construction, or home-service terminology
- Experience with Yelp, Thumbtack, Google Local Services, or similar platforms
- Ability to handle difficult customers professionally
- Strong problem-solving and multitasking skills
- Spanish is welcome, but excellent English is essential
- 100% remote, full-time position
- Work schedule aligned with California Pacific Time
- Monday through Friday, with occasional weekend availability
- Fixed monthly salary based on experience
- Performance-based bonuses and a percentage of generated profit
- Long-term employment opportunity
- Training on company procedures and electrical-service terminology
- Opportunity to grow into a Sales and Operations Manager position
- Candidate must provide a reliable computer, high-speed internet, headset, and quiet workspace
The PivotHop read
- Careers a logistics coordinator can move intoevery measured route out
- Procurement Specialist → Logistics Coordinator66% readiness
- Administrative Assistant → Logistics Coordinator56% readiness
- ERP Consultant → Logistics Coordinator55% readiness
- All open logistics coordinator rolesthe full board
Where these skills also reach
- 1594 open administrative assistant roles69% readiness from logistics coordinator
- 439 open manufacturing technician roles61% readiness from logistics coordinator
- 547 open controls engineer roles48% readiness from logistics coordinator
- 123 open quality inspector roles43% readiness from logistics coordinator
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