IT Specialist (NETWORK)

Analyze, design, and secure updates, implementations, and enhancements to the OPM enterprise data network, including WAN/LAN services.

Serve as a senior network specialist coordinating, modifying, implementing, and troubleshooting assigned aspects of the OPM network and associated interfaces, in coordination with network engineers from partner agencies.

Set up and secure VPN configurations, including IPSEC, IPSEC over GRE, GETVPN, RA-VPN, DMVPN, remote access, point-to-point, and bulk encryption technologies, for internal and interagency connections.

Serve as a technical point of contact for assigned enterprise virtualized network services, including layer 3 services, micro-segmentation, and service insertion for integrated services.

Design, secure, optimize, and support enterprise network services required for artificial intelligence and machine-learning systems, including cloud connectivity, segmentation, access controls, and high-volume data transfer.

Develop complex operating policies and procedures for network administrators, and plan, design, and develop technical guides and statistical reports on LAN, WAN, and circuit utilization.

For the GS-12: You must have one year of specialized experience equivalent to at least the GS-11 grade level in the Federal service, or equivalent, performing information technology network administration work that includes: Analyzing, implementing, and securing updates and enhancements to enterprise LAN/WAN network services; Performing complex troubleshooting and resolution of network incidents and operational issues and recommending corrective actions; and Implementing or supporting multi-site VPN infrastructure (such as IPSEC, remote access, point-to-point, or bulk encryption technologies) for internal or interagency connections; and Developing operating procedures, technical documentation, implementation plans, or LAN/WAN reports for network services; and Evaluating the effectiveness and performance of LAN, WAN, VPN, or virtualized network environments and recommending changes to improve security, availability, resiliency, or performance.

For the GS-13: You must have one year of specialized experience equivalent to at least the GS-12 grade level in the Federal service, or equivalent, performing senior-level information technology network engineering work that includes: Analyzing, designing, and securing implementations and enhancements to enterprise LAN/WAN network services; Serving as a senior network specialist responsible for coordinating, implementing, and troubleshooting unusually complex network issues affecting enterprise services; and Setting up and securing large-scale, multi-site VPN infrastructure (such as IPSEC, GETVPN, RA-VPN, DMVPN, remote access, point-to-point, or bulk encryption technologies); and Developing complex operating policies, procedures, technical guides, or implementation plans for enterprise network services; and Conducting in-depth evaluations of available technologies and the performance of LAN, WAN, VPN, or virtualized network environments and recommending changes to improve security, availability, resiliency, and performance.

AND Competency Requirement: In addition to the Specialized Experience above, you must meet the competency requirements for the Information Technology (IT) Management Series 2210, for the grade level(s) to which you apply, as described below. A.

You must have Information Technology related experience demonstrating each of the following required competencies for the grade level to which you apply, and must meet or exceed the *minimum proficiency level for each (Please see the Education section below for the Minimum Proficiency Level scale): For the GS-12: Attention to Detail (Level 4, Advanced), Customer Service (Level 4, Advanced), Decision Making (Level 3, Intermediate), Information Management (Level 4, Advanced), Interpersonal Skills (Level 4, Advanced), Oral Communication (Level 3, Intermediate), Problem Solving (Level 3, Intermediate), Teamwork (Level 4, Advanced), Technical Competence (Level 3, Intermediate).

For the GS-13: Attention to Detail (Level 4, Advanced), Customer Service (Level 4, Advanced), Decision Making (Level 3, Intermediate), Information Management (Level 4, Advanced), Interpersonal Skills (Level 4, Advanced), Oral Communication (Level 3, Intermediate), Problem Solving (Level 4, Advanced), Teamwork (Level 4, Advanced), Technical Competence (Level 4, Advanced).

Competency definitions: Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Decision Making - Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.

Information Management - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems.

Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.

Technical Competence - Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues. or B.

You do not fully meet the competency requirements outlined above, but you are nonetheless demonstrably well qualified to perform the work of the position.

You possess appropriate licensure, registration, or certification (Examples include: Cisco CCNP, Cisco CCIE, Juniper JNCIP, Palo Alto Networks PCNSE, CompTIA Security+, AWS Certified Advanced Networking, Microsoft Certified: Azure Network Engineer Associate, CISSP, ITIL, or other networking, cloud, cybersecurity, or enterprise IT certification).

You must provide copies of licensure, registration, or certification. or C. You do not fully meet the competency requirements outlined above, but you are nonetheless demonstrably well qualified to perform the work of the position.

You have a substantial record of experience, achievement, and publications that demonstrates eminence in the appropriate profession/technical field. You must provide examples such as published works, industry keynotes, peer research, awards, board memberships, etc.

OPM Qualification Standards and additional information for this position can be found here: Competency-Based Qualification Standard for the Information Technology Management Series, 2210 You must meet all qualification and eligibility requirements by the closing date of this announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.