IT Specialist (NETWORK/OS)

As an IT Specialist (NETWORK/OS), you will: Design, implement, and maintain secure, scalable, and high-availability enterprise LAN/WAN, WLAN, SDN, VPN, routing, and switching architectures that support mission-critical systems and agency-wide.

Develop enterprise network architecture standards, modernization strategies, hybrid connectivity solutions, and Zero Trust network designs to improve performance, resilience, and interoperability across the organization.

Conduct advanced troubleshooting, capacity planning, performance optimization, incident response, and integration of network infrastructure with cybersecurity controls, monitoring tools, firewalls, and access management solutions.

Provide guidance to leadership, program managers, engineers, and stakeholders on enterprise network engineering, infrastructure planning, technology adoption, and IT service delivery.

Lead network infrastructure projects from planning through implementation, develop technical requirements, monitor contractor performance, ensure compliance with statements of work, and present project status and recommendations to agency leadership and stakeholders.

WHAT WE ARE LOOKING FOR Basic Qualifications: Applicants for the 2210 Information Technology Management series at the GS-14 grade level must have Information Technology (IT) related experience which demonstrates proficiency in the following competencies: Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Decision Making - Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.

Information Management - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems.

Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals Technical Competency - Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.

Minimum Qualifications: You must have one year specialized experience to perform successfully the duties of the position.

To be creditable, specialized experience must have been equivalent to at least the GS- 13 grade level in the Federal service performing ALL of the following: Designing and engineering enterprise LAN/WAN infrastructures using advanced routing, switching, SDN, and high-availability network architectures supporting large-scale operations, including troubleshooting and resolving complex network performance and availability issues impacting mission-critical systems and enterprise services.

Integrating and optimizing network infrastructure with hybrid cloud, data center, and enterprise connectivity solutions to improve scalability, performance, and reliability.

Implementing secure network architectures through network segmentation, firewalls, VPNs, access controls, and Zero Trust principles to strengthen cybersecurity posture Documenting experience: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time.

As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume.

Do not copy and paste the duties, specialized experience, or occupational application questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description.

Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment.

The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record.

In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above.

Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience.

If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited. OPM Qualification General Policies Website