IT SPECIALIST (PLCYPLN)

As a IT SPECIALIST (PLCYPLN), GS-2210-11, you will perform the following duties: 1. Information Technology Planning: (a) Analyzes requirements and establishes plans of action for improving IT applications. Analyzes existing and planned IT applications, both hardware and software, to determine current and future potential for enhancements.

Based upon the organization's goals and objectives, an assessment of available resources, and extrapolation of cost benefit analysis data, recommends adjustments to IT priorities to meet changing business needs, program plans, goals and objectives.

Develops project plans to meet those needs by identifying problem areas and considering a variety of possible solutions and alternatives. Analyzes existing systems to determine if enhancements are appropriate or if an entirely new system would be more cost effective.

Analyzes plans and specifications, prepares justifications for new or enhanced information technology. Coordinates results of analysis with impacted organizations to ensure compatibility with existing architecture and recommends proposals to reduce conflicts.

Develops milestones and performs as point of contact throughout the various phases of projects until successfully concluded. (b) Performs as plans and policy advisor to functional users of information technology. Develops and interprets policy for administering IT systems.

Assesses policy needs and reviews, revises, and develops policies to govern IT activities and presents recommendations to higher-level management. Where necessary, modifies established plans and policies in response to changes in legislation or other directives.

Through feasibility studies, assesses impact of changes on current programs and recommends changes to existing plans to ensure compliance. This includes long range planning, and involves defining current and future business requirements.

Analyzes IT system development as it relates to the organization and ensures policy and guidance are available for its use, that necessary controls are in place, and systems operate as intended and provide all necessary capabilities. Develops migration plans for implementation of new technology.

Assesses and identifies training needs that address activities where gaps in competency exist in either current or new technology. Develops training programs, or locates and recommends sources of training that ensure users can apply the best techniques in using IT. Provides technical assistance to system users and contractors.

This includes keeping abreast of the latest developments in technology and conducting feasibility studies to evaluate systems performance as it relates to the organization. 2. Telecommunications Planning: Plans and develops methods, procedures, policies, and techniques concerning telecommunication systems.

Performs work involved in developing, refining, and complying with telecommunications systems planning and policy direction including short- and/or long-range planning.

Develops planning documentation, reviews requests for communication services, prepares budgetary justifications, coordinates the allocation of resources, designs networks/systems, prepares/reviews equipment and facility specifications, monitors/resolves technical communications problems, and/or conducts operational acceptance tests.

May serve in a liaison capacity between contractors and wing officials to resolve a wide variety of conventional problems involving high value telecommunication systems. Develops implementing instructions. 3. General IT and Communications Planning and Resourcing: (a) Implements IT and communications programs and special projects.

Implements various IT and communications programs. Updates documentation and maintains listings of all authorized equipment for assigned programs. Performs annual inventories. Performs special staff and/or feasibility studies and economic analysis. May serve on committees or planning groups concerned with future systems, plans, and policy.

(b) Assists with contracting functions and budget preparation. Upon completion of feasibility studies and other projects designed to identify functional needs and changing business requirements for advancements in technology, prepares budgetary data for inclusion in financial plans in support of programs and projects.

Based upon findings, recommends funding priority adjustments to meet new business needs. Conducts periodic analysis of projects and their funding for consistency with overall IT and communications architecture and infrastructure and how they contribute to meeting business requirements.

Performs other duties as assigned. *The above duty description does not contain all details of the official position description. A copy of the entire position description can be found on FASCLASS by searching the position description PD#: (T59057P1). https://acpol2.army.mil/fasclass/search_fs/search_fasclass.asp

GENERAL EXPERIENCE: For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. SPECIALIZED EXPERIENCE: One year of specialized experience at the next lower GS-grade (or equivalent).

Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled.

Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT. The employing agency is responsible for defining the specialized experience based on the requirements of the position being filled.