SUPERVISORY IT SPECIALIST

You will manage and supervise complex custom information technology (IT) design, development, modification and support of educational, professional, and administrative services in a college/university environment.

You will originate technical approaches for advanced automation concepts to provide users detailed system analysis, design and requirements for technical solutions based on these concepts.

You will consult with customers to identify and specify requirements for developing overall functional and IT systems requirements and specifications to translate functional and technical requirements into designs and technical solutions.

You will ensure the rigorous application of information security information assurance policies, principles, and practices to the systems analysis and development processes.

You will manage all aspects of IT projects from inception to successful completion including development of a formal, written project plan that includes a plan of action and milestones (POAM).

Your resume should demonstrate skill in each of the following four competencies in the federal service or private or public sector, as defined: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

IT-related experience demonstrating this competency include: Evaluating the feasibility of proposed new system development projects. 2.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

IT-related experience demonstrating this competency include: Installing operating systems in support of customer support concepts and methods. 3.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

IT-related experience demonstrating this competency include: Providing technical advice on risk management of technical and scheduling risks. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

IT-related experience demonstrating this competency include: Resolving hardware problems and issues.

Your resume must demonstrate at least one year of specialized experience at or equivalent to the (GS-12) or pay band in the federal service or equivalent experience in the private or public sector performing the following duties: 1) Utilize complex IT (ERP) systems in an academic setting; 2) Utilize and apply software development methodologies; 3) Provide analytical processes to the planning, design, development, modification, documentation, testing, implementation operational and maintenance support of new or existing information technology; 4) Troubleshoot network problems and maintain configuration management plans; 5) Reallocate resources and recommend components to improve and optimize overall system performance.

Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.