IT Specialist

Category: Technology

Location

The IT Specialist is a strategic position that plays a pivotal role in the data integrity of key My Amazon Guy functions. The role requires someone who is passionate about data quality, data analytics, and automation in order to drive business strategy.

An ability to be an expert in problem-solving, critical thinking and an understanding of complex system dependencies are essential in enabling the IT Manager to show where My Amazon Guy processes are broken and how those processes are affecting key data points.

An individual with a strong passion to solve problems and improve data integrity will excel in this position.

About My Amazon Guy

My Amazon Guy is a growing digital marketing agency with more than 500+ employees and clients! We are engaging, rewarding, and innovative. Our company’s goal is to grow sales while giving our clients the peace of mind that everything on Amazon is taken care of.

Key Responsibilities

Strong communication, listening, and interpersonal skills

Highly organized, detail-oriented, and adaptable under deadlines

Skilled in analysis, problem-solving, and data visualization

Proficient in Microsoft Office Suite, G-Suite, and related applications

Knowledge of CMS (WordPress), monday.com, and API integration (basic/desired)

Experienced with security systems (Anti-Virus, Firewall, Two-Factor Authentication)

Familiar with tools such as 1Password, Airtable, Amazon Seller Central, Asana, Google Workspace, Helium 10, HubSpot, Jotform, Monday, Slack, Time Doctor, and Zapier

Understanding of marketing communications and online marketing

Naturally creative, technology-focused, and committed to quality output

Team player with cross-cultural collaboration experience

Experience managing websites

Requirements

1+ years of experience in an IT Help Desk role

Bachelor’s Degree in Information Systems, Analytics, Operations Management, Data Science, or other Quantitative Field preferred

Excellent verbal and written communication skills

Ability to multitask and prioritize

Experience with Data Analytics, Jotform, Airtable, Zapier, Hubspot, Asana, Google Workspace

Database management is a plus but not required

JavaScript, Python, CSS, HTML is a plus but not required

Proficient with Microsoft Office, G Suite applications, and computer security systems

Proficient with, or able to quickly become proficient with, a range of general and specialized applications, software, and hardware used in the organization and the industry.

Expert in problem-solving, critical thinking, and an understanding of complex system dependencies

Technical Requirements

A computer with dual monitor setup is required

Computer with at least 8GB of RAM

Must have at least 25 MBPS internet speed

Camera with at least 1080p resolution

Benefits

40 hours a week, 8 hours a day

Competitive salary base

Permanent work-from-home setup

Unlimited FREE access to MAG School courses and SOP Library

Work schedule is in Eastern Standard Time (EST), Monday-Friday only

Opportunities for professional development and career advancement

Details Originally posted on Himalayas