SUPERVISORY IT SPECIALIST (PLCYPLN)

Direct and manage all aspects of the Information Management/Information Technology (IM/IT) program for the Major Subordinate Command (MSC), providing authoritative advice and guidance on enterprise IT supporting Civil Works and Military Programs.

Coordinate the command's IT cyber readiness posture by overseeing related cybersecurity requirements, policies, and strategies to ensure the security and integrity of information systems.

Exercise full responsibility for the fiscal management and execution of IM/IT resources across the command. This includes preparing and managing IT investment portfolios, allocating resources, and justifying all IT expenditures.

Function as a supervisor to IT personnel and as a higher-level reviewer for District IT chiefs. This involves assigning and evaluating work, approving training, handling employee relations, and making hiring decisions.

Initiate and direct studies to develop long-range IM/IT plans and policies. Provide recommendations to senior leadership on major technical solutions and alternative courses of action.

Ensure compliance with all applicable federal, Department of Defense (DoD), and Department of the Army (DA) regulations for IT acquisitions and Federal Information Technology Acquisition Reform Act (FITARA) reporting.

Serve as the primary point of contact for the command’s enterprise IT performance and represent the command in high-level meetings to negotiate solutions and ensure cooperation on IT-related issues.

This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD Workforce to recruit and appoint qualified candidates to positions in the competitive service. Who May Apply: US Citizens In order to qualify, you must meet the expereince requirements described below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience.

Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized and Other Experience: One year of specialized experience which includes:1) directing and managing aspects of a complex Information Management/Information Technology (IM/IT) program, providing authoritative advice and guidance on enterprise IT solutions; 2) managing the fiscal execution of IM/IT resources, including IT investment portfolios, procurement, and contracting procedures; 3) developing and implementing long-range IM/IT plans, policies, and strategic guidance for an organization; and 4) overseeing IT personnel and program activities to ensure compliance with federal regulations and mission objectives.

This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-13). 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others. 2.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation. 3.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information. 4.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate.