IT Specialist (SYSTEMSANALYSIS) - DIRECT HIRE

The IT Specialist (SYSTEMSANALYSIS): Operates at a strategic level, ensuring technology solutions align with institutional priorities, federal governance requirements, and user needs. This role requires active participation in solution design, deep collaboration with technical teams, and accountability for delivering measurable business value.

Serves as the Product Owner responsible for managing the lifecycle of enterprise academic and administrative applications, including gathering and analyzing business needs, defining functional requirements, and overseeing delivery of system capabilities that support institutional objectives.

Leads the development and refinement of detailed functional requirements and specifications by working directly with stakeholders to clarify needs, resolve ambiguities, and ensure requirements are complete, accurate, and suitable for technical implementation.

Establishes and maintains a prioritized body of work for assigned systems, making day-to-day decisions regarding scope, sequencing, and tradeoffs to ensure efficient delivery and alignment with organizational priorities.

Collaborates closely with technical teams and vendors throughout development and implementation, providing clarification, resolving issues, and contributing to solution decisions to ensure systems are functional, maintainable, and aligned with requirements; oversee vendor-supported work to ensure expectations are met and deliverables align with agreed outcomes.

Reviews and evaluate completed system functionality to confirm alignment with defined requirements and business intent, ensuring issues are identified and addressed prior to user validation and release.

Monitors system usage, performance, and user feedback to identify opportunities for improvement and modernization, supporting ongoing enhancements that maintain system effectiveness and align with evolving institutional needs and emerging technology capabilities.

The ideal candidate for this position is an experienced and highly engaged Product Owner who takes ownership by turning business needs into clear, actionable solutions. They are an active listener who can quickly understand complex problems, ask the right questions, and propose practical, well-reasoned approaches that move work forward.

This individual is a collaborative partner who can work effectively with stakeholders at all levels, including users with varying technical knowledge, competing priorities, and different communication styles, while building trust and driving alignment.

The ideal candidate is a self-starter who operate independently with minimal direction, manage multiple priorities with discipline, and takes initiative to keep work progressing. At the same time, they demonstrate sound judgment in knowing when to seek input, raise risks, or escalate issues to ensure successful outcomes.

The successful candidate is not a passive intermediary, but a hands-on product leader who stays engaged throughout delivery, contributes meaningfully to solution discussions, and is accountable for ensuring the end result meets user needs and organizational goals.

To meet the minimum qualifications for this position, you must meet the specialized experience requirements.

To qualify for the Grade 13, you must have at least one year of experience equal or equivalent to the GS-12, it must include: Experience leading requirements gathering, managing product backlogs, partnering with developers on technical integrations, validating deliverables, and supporting enterprise platforms.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Product Ownership & Decision-Making: Ability to make informed product decisions, prioritize competing demands, and balance mission value, risk, and technical constraints in a complex, multi-stakeholder environment.

For all types of consideration, experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

For additional information about applying to Federal positions, please click on the following link: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-policies/#url=e4 All applicants must meet all qualification requirements by the closing date of this announcement.