IN_RBAI_Senior Engineer-Production IT Support
BoschGroup · Bengaluru, IN
Skills in this posting
The posting
Regular Responsibilities
1. Consulting & rectification on IT Software/Hardware and security issues in Line Zone
2. Implementation the changes which are coming from CD04602
3. Maintaining the Production IT Secure with relevant Tools and guild line from NhP1/MFD3
4. Execution of respective MES packages in production areas and support for MES
5. Support ECR & NPI MES release activity.
6. Periodic Updating of Plant IT device inventory list, Documentation of IT activities
7. Awareness training for associates and document it ( Minimum 50 man hours)
8. Raising CI tickets for Critical Production IT issues, collaborate & follow up with CI until RC is found.
9. Supporting TEF1, MOE-Q & MFD1 team on analysing the issues related to MES & IT.
10. Regular execution of Production Clients HDD backup based on the tracking list.
11. Weekly reporting of IT/MES/i4.0 issues in Production line with clear statements and log files.
12. Reporting & Recording cyber security issues where ESCRYPT enterprise is involved.
13. Monitoring of IT Infrastructure via available tools.
14. Supporting on different shifts. 15. performing regular virus scanning on production machines as per central guidelines and maintain secure network zone..
Periodic Responsibilities
Support Production IT Line Zone & Manufacture access Zone, and technically analyse the issue occur-ring in the IT devices and train users on better operational of devices in terms of usage & security. Moni-tor and report 100% availability of the IT devices used to produce parts in Production area. Implementa-tion & Adherence to security class of the IT devices as per Bosch Standards (CD 04602) & Internal Loca-tion Concept.
Occasional Responsibilities
Support and preparing documentation for IT Audits
Handling Customer complaint and implement measures to minimize the downtime.
Attending trainings
Diploma or BE/B-Tech: CS / E&C, Equivalent Degree with 2 to 5 Years of Experience in Production environement.
Technical Skills
ITIL-4 Foundation Certification, Short scripting & Coding, C & C++ commands, Basic knowledge of SQL.
Behavioral Skills
Aggressive, Approachable, Communication, Creative thinking, self-driven, self-motivated
The PivotHop read
- What an it support specialist actually earnsmedian, seniority, by country
- Where it support specialists move nextevery measured route out
- All open it support specialist rolesthe full board
Where these skills also reach
- 160 open network engineer roles50% readiness from it support specialist
- 600 open systems administrator roles44% readiness from it support specialist
- 600 open customer support specialist roles38% readiness from it support specialist
- 64 open technical writer roles36% readiness from it support specialist
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